Customer Service Team Leader

2 days ago

Brighton, Brighton and Hove, United Kingdom EFBQ Full time
Customer Service Team Leader Opportunity

We are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.

Key Responsibilities:
  • Lead and develop a team of customer service representatives to achieve exceptional service standards.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other teams to ensure seamless service delivery and resolve customer complaints.
  • Conduct regular team meetings and one-on-one coaching sessions to ensure team members are equipped to handle customer inquiries and issues.
  • Monitor and analyze customer feedback to identify areas for improvement and implement changes as needed.
Requirements:
  • Proven experience in a customer service leadership role, with a strong track record of delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and customers.
  • Ability to analyze complex customer issues and develop effective solutions.
  • Strong problem-solving and decision-making skills, with the ability to work under pressure.
  • Experience with customer relationship management (CRM) software and other relevant tools.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our customers.

  • Customer Service Team Leader

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Careers Full time

    Customer Service Team LeaderGuidant Global Careers is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.Key Responsibilities:Lead and develop a team of customer service representatives, fostering a positive and united team spirit.Coach and mentor team members to achieve their personal...

  • Customer Service Team Leader

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Careers Full time

    Customer Service Team LeaderGuidant Global Careers is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.Key Responsibilities:Lead and develop a team of customer service representatives, fostering a positive and united team spirit.Coach and mentor team members to achieve their personal...

  • Customer Service Team Leader

    4 days ago

    Brighton, Brighton and Hove, United Kingdom EFBQ Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Key Responsibilities:Lead and develop a team of...

  • Customer Service Team Leader

    4 days ago

    Brighton, Brighton and Hove, United Kingdom EFBQ Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at EFBQ. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Key Responsibilities:Lead and develop a team of...

  • Customer Service Team Leader

    5 days ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service representatives to deliver exceptional service to our customers.Key...

  • Customer Service Team Leader

    5 days ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service representatives to deliver exceptional service to our customers.Key...

  • Customer Service Team Leader

    1 day ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Key Responsibilities:Lead...

  • Customer Service Team Leader

    1 day ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service professionals to deliver exceptional service to our customers.Key Responsibilities:Lead...

  • Customer Service Team Leader

    1 day ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver exceptional service to customers and stakeholders.Key Responsibilities:Lead and...

  • Customer Service Team Leader

    1 day ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver exceptional service to customers and stakeholders.Key Responsibilities:Lead and...

  • Customer Service Team Leader

    1 week ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external stakeholders, and customers...

  • Customer Service Team Leader

    1 week ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external stakeholders, and customers...

  • Customer Service Team Leader

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external stakeholders, and customers...

  • Customer Service Team Leader

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external stakeholders, and customers...

  • Customer Service Team Leader

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service representatives to deliver exceptional service to our customers.Key...

  • Customer Service Team Leader

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Brighton & Hove City Council. As a key member of our Customer Services Team, you will be responsible for leading and inspiring a team of customer service representatives to deliver exceptional service to our customers.Key...

  • Customer Service Team Leader Position

    4 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader Job DescriptionGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external...

  • Customer Service Team Leader Position

    4 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader Job DescriptionGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service, supporting all council services, external...

  • Customer Service Team Lead

    6 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Guidant Global. This role will involve working closely with the Customer Services Team at Brighton & Hove City Council.Key Responsibilities:Leading a team of customer service representativesDeveloping and implementing customer service...

  • Customer Service Team Lead

    6 days ago

    Brighton, Brighton and Hove, United Kingdom Guidant Global Full time

    Customer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at Guidant Global. This role will involve working closely with the Customer Services Team at Brighton & Hove City Council.Key Responsibilities:Leading a team of customer service representativesDeveloping and implementing customer service...