Residential Lodge Manager

4 weeks ago


Borehamwood, Hertfordshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our staff, you will be responsible for managing the day-to-day operations of our retirement development, ensuring that our residents receive a high level of service and support.

As a Residential Lodge Manager, you will be the primary point of contact for residents, contractors, and internal stakeholders. You will be responsible for coordinating activities, managing maintenance, and providing a first-class service to our residents.

We are looking for someone with a passion for excellent customer service, who is able to work independently and as part of a team. You will have a background in administration and customer service, and be able to use your own initiative to resolve issues and make decisions.

Key responsibilities will include:

  • Managing the maintenance of the property and ensuring that all necessary repairs are carried out in a timely manner
  • Coordinating activities and events for residents, including social events and educational programs
  • Providing a high level of customer service to residents, responding to their needs and concerns in a timely and professional manner
  • Working closely with contractors and suppliers to ensure that all necessary work is carried out to a high standard
  • Managing the development's budget and ensuring that all expenses are accounted for

We offer a competitive salary of £17,500 per annum, plus a rent-free 2-bedroom apartment on-site. You will also receive a comprehensive benefits package, including annual holiday entitlement, life assurance, and eye care reimbursement.

If you are a motivated and experienced individual who is passionate about providing excellent customer service, we would love to hear from you. Please apply today to join our team and be part of our success story.



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