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Residential Lodge Manager

1 month ago

Borehamwood, Hertfordshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our staff, you will be responsible for managing the day-to-day operations of our retirement development, ensuring that our residents receive a high level of service and support.

The ideal candidate will have a background in administration and customer service, with experience of working in a similar role. You will be responsible for organizing activities, coordinating the development, managing contractors, and completing health and safety checks. You will also be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.

This is a unique opportunity to make a positive difference in the lives of our residents, and to be part of a professional, award-winning team.

About You

We are looking for someone who is passionate about excellent customer service, with a love of people and a strong ability to work independently. You will be comfortable living on-site in the apartment provided, rent-free, and will have a flexible approach to working hours.

You will have experience of using Microsoft Office applications, including Outlook, and will be able to administer the maintenance of the site effectively. A background in retirement living, social housing, hospitality, uniformed services, charity, and health and social care sectors would be an advantage.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are a professional, award-winning team, and we are committed to providing a high level of service to our residents.

How You'll Be Rewarded
  • Remuneration includes a rent-free, 2-bedded apartment plus £17,500 per annum
  • Your partner is welcome
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training
  • Professional development and qualifications