Technical Operations Engineer

8 hours ago


New Milton, Hampshire, United Kingdom Appello Careline Limited. Full time
About the Job

We are seeking a Technical Operations Engineer to join our team at Appello Careline Limited. The ideal candidate will have a strong background in IT operations, with expertise in managing complex technical issues and providing advanced troubleshooting.

Key Responsibilities
  • Manage the day-to-day operations of our technical products and services.
  • Develop and maintain in-depth knowledge of SIP-based systems, particularly in telecommunications, call centers, or large enterprises.
  • Collaborate with cross-functional teams to ensure seamless integration of new technologies and services.
Requirements
  • Proven experience in IT operations, with a strong track record of resolving complex technical issues.
  • Demonstrable expertise in SIP-based systems, including hands-on experience with SIP-related tools like Wireshark.
  • Strong technical skills, including proficiency in Windows and Linux servers, AWS Cloud services, and networking fundamentals.
  • Certifications: Bachelor's degree in Computer Science or related field, with certifications such as Microsoft Certified: Advanced certifications like CCNP or ITIL Foundation are a plus.
What We Offer
  • A competitive salary of £35,000 - £37,000 per annum, dependent on experience.
  • An annual leave package of 23 days rising to 25 with 2 years' continuous service plus bank holidays.
  • Access to a range of benefits, including discounts on groceries, shopping, and holidays, as well as a 24/7 employee assistance program.


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