Service Desk Support Specialist
1 month ago
Senitor Associates is seeking a skilled Service Desk Engineer to join their technical team in Birmingham. As a Service Desk Engineer, you will be responsible for providing 1st and 2nd line support to the internal and external user base, troubleshooting various hardware, software, and network issues, and escalating technical issues to 3rd line support.
Key Responsibilities:- Logging incidents into the service desk system
- Providing 1st and 2nd line support
- Escalating technical issues to 3rd line
- Troubleshooting hardware, software, and network issues
- Updating documentation and support with administration when necessary
- Providing high-quality customer service
- Occasional work on implementation projects
- Windows Server and Windows OS
- Office 365
- Cloud infrastructure knowledge - specifically Azure
- Active Directory administration
- Management of hardware
- Routers and Switches
- TCP/IP, DNS, DHCP, and VPNs
- VMware
- Intune
Senitor Associates offers excellent internal training and a dynamic work environment. If you are a motivated individual with excellent organisation skills, this is an outstanding opportunity to join a growing company.
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ICT Service Desk Support Specialist
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Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: ICT Service Desk OperativeDescription: Hays Technology is seeking a skilled Service Desk Analyst to join a public sector client's team on a contract basis.Key Responsibilities:Provide technical support to systems users via the telephone and remote support softwareAccurately record all incidents raised via the ICT service desk systemTriage,...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Senitor Associates Full timeService Desk EngineerSenitor Associates is seeking a skilled Service Desk Engineer to join their technical team in Birmingham. As a Service Desk Engineer, you will be responsible for providing 1st and 2nd line support to the internal and external user base, troubleshooting various hardware, software, and network issues, and escalating technical issues to 3rd...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Senitor Associates Full timeService Desk EngineerSenitor Associates is seeking a skilled Service Desk Engineer to join their technical team in Birmingham. As a Service Desk Engineer, you will be responsible for providing 1st and 2nd line support to the internal and external user base, troubleshooting various hardware, software, and network issues, and escalating technical issues to 3rd...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Senitor Associates Full timeService Desk EngineerSenitor Associates is seeking a skilled Service Desk Engineer to join their technical team in Birmingham. As a Service Desk Engineer, you will be responsible for providing 1st and 2nd line support to the internal and external user base, troubleshooting various hardware, software, and network issues, and escalating technical issues to 3rd...
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Service Desk Support Specialist
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Senitor Associates Full timeService Desk EngineerSenitor Associates is seeking a skilled Service Desk Engineer to join their technical team in Birmingham. As a Service Desk Engineer, you will be responsible for providing first- and second-line support to both internal and external users, troubleshooting various hardware, software, and network issues, and escalating complex problems to...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Senitor Associates Full timeService Desk EngineerSenitor Associates is seeking a skilled Service Desk Engineer to join their technical team in Birmingham. As a Service Desk Engineer, you will be responsible for providing first- and second-line support to both internal and external users, troubleshooting various hardware, software, and network issues, and escalating complex problems to...
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Service Desk Support Specialist
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Service Desk Support Specialist
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Service Desk Support Specialist
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Birmingham. As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support to our customers, logging incidents, and resolving issues in a timely and efficient manner.Key ResponsibilitiesProvide 1st and 2nd line support to customers via phone,...
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Service Desk Support Specialist
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Birmingham, Birmingham, United Kingdom Advancing People Ltd Full timeAdvancing People Ltd is seeking a highly skilled Service Desk Analyst to join their team. As a Service Desk Analyst, you will be responsible for providing exceptional support to our clients, ensuring that their IT needs are met with efficiency and professionalism.The ideal candidate will have a strong background in IT, with experience in troubleshooting and...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first and second-line support to our customers, managing tickets, and escalating issues to other teams as needed.Key ResponsibilitiesProvide 1st and 2nd Line Support - logging incidents into the service desk...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing first and second-line support to our customers, managing tickets, and escalating issues to other teams as needed.Key ResponsibilitiesProvide 1st and 2nd Line Support - logging incidents into the service desk...
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Service Desk Support Specialist
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Birmingham, Birmingham, United Kingdom Franklin Fitch Full timeFirst Line Service Desk EngineerWe are seeking a skilled First Line Service Desk Engineer to join our team at Franklin Fitch. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide remote and telephone support to our clients, resolving technical issues...
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Service Desk Support Specialist
2 months ago
Birmingham, Birmingham, United Kingdom Franklin Fitch Full timeFirst Line Service Desk EngineerWe are seeking a skilled First Line Service Desk Engineer to join our team at Franklin Fitch. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide remote and telephone support to our clients, resolving technical issues...
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Service Desk Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Description:We are seeking a highly skilled Service Desk Analyst to join our team at L&G Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Incident Management: Monitor the Incident Management queue, assign and reassign tickets as...
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Service Desk Support Specialist
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Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Description:We are seeking a highly skilled Service Desk Analyst to join our team at L&G Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Incident Management: Monitor the Incident Management queue, assign and reassign tickets as...
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Service Desk Support Specialist
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Service Desk Support Specialist
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Birmingham, Birmingham, United Kingdom Franklin Fitch Full timeJob Title: 1st/2nd Line Service Desk EngineerWe are seeking a skilled Service Desk Engineer to join our team at Franklin Fitch. As a Service Desk Engineer, you will be responsible for providing remote and telephone support to our customers, working alongside a team of engineers to resolve desktop user issues and provide technical support.Key...