Ecommerce Operations Specialist

4 weeks ago

London, Greater London, United Kingdom HeadX Full time
About HeadX:

We are a dynamic and innovative company that specializes in building online businesses. Our team has extensive experience in the online space, having successfully grown and consulted numerous companies to 8-figure brands. Our current ecommerce platform has experienced rapid growth, increasing from $0 to $1M in monthly revenue within just 6 months. We are now expanding our operations to the USA and planning global expansion. As a bootstrapped company, we have achieved this success without any external investors. Our goal is to reach $100M in revenue within a couple of years. We are a result-oriented team that thrives on testing, evolving, and adapting to stay ahead. Our team is open-minded and believes in extreme ownership.

What We Offer:
  • Interesting and challenging projects
  • A strong and open-minded team
  • An environment that fosters growth and evolution
  • Freedom to make decisions and learn from failures
  • A fully remote team with flexible working hours
  • A non-corporate and ever-evolving environment
  • A results-driven and solution-oriented environment
Our Values:
  1. Continuous Improvement - We believe in lifelong learning and implementing new knowledge to drive growth.
  2. Extreme Ownership - We take ownership of our decisions and actions, and we hold ourselves accountable.
  3. Grit - We are resilient, perseverant, and committed to achieving our goals.
  4. Performance-Driven - We focus on delivering results and outcomes, rather than just talking about them.
  5. Integrity - We operate with transparency, empathy, and a commitment to doing what is right.
  6. Exceptional Team - We believe that our team is the key to our success, and we strive to create a culture that fosters growth and fulfillment.
Job Summary:

The Ecommerce Operations Specialist is responsible for managing all aspects of ecommerce operations, including sales and marketing strategies, website management, automation, risk assessment, profitability optimization, data analysis, customer support, and compliance. They ensure a seamless customer journey, maximize profitability, and maintain efficient processes and policies.

Key Responsibilities:
  • Manage all aspects of ecommerce operations, including sales and marketing strategies, website management, and automation.
  • Develop and execute sales and marketing strategies to drive growth and revenue.
  • Implement the right tools, software, and technologies to support ecommerce operations.
  • Ensure day-to-day website operations are running smoothly, including site navigation, content development, checkout funnel, and promotional campaigns.
  • Develop and manage dashboards, reporting structures, OKRs, KPIs, SOPs, metrics, and compliance standards.
  • Automate all aspects of the website and ecommerce operations using necessary tools, APIs, and plugins.
  • Anticipate risk factors across operations and build business sustainable plans.
  • Elevate business profitability based on set goals and objectives using marketing and branding aspects.
  • Analyze metrics and data, marketing reports, and profit margins.
  • Manage inventories, refunds, customer support, and pricing.
  • Develop and maintain processes, procedures, and policies to ensure international standards and requirements.
Requirements:
  • Minimum 5 years of experience in ecommerce operations.
  • Fluent in English (speaking, writing, and reading).
  • Good experience with supply chain, procurement, logistics, and warehouse management.
  • Experience in the B2C digital retail market within the ecommerce space.
  • Agile and able to work in a fast-paced environment.
  • Experience in managing stakeholders, client relations, and vendor management.
  • Excellent communication and presentation skills, time management, and ability to multitask.
  • Good with project management, reporting, data analysis, and dashboard management.
  • Able to work within the EU timezone.
Top Skills and Competencies:
  • Proficiency in website management platforms (e.g., Shopify).
  • Knowledge of sales and marketing strategies for ecommerce.
  • Experience with implementing and utilizing ecommerce tools, software, and technologies.
  • Familiarity with CMS blocks and website navigation.
  • Understanding of customer journey analysis and optimization.
  • Ability to develop and manage dashboards, reporting structures, and key performance indicators (KPIs).
  • Knowledge of API integration and plugin utilization for automation.
  • Experience in risk assessment and business continuity management.
  • Expertise in leveraging social media and SEO for marketing and branding.
  • Strong analytical skills for data analysis, marketing reports, and profit margin assessment.
Hiring Process:
  • Round 1: Review and evaluate your application.
  • Round 2: Invite and submit the practical task/assessment.
  • Round 3: HR Interview.
  • Round 4: Line Manager's Interview.

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom PENHALIGON'S Full time

    We are seeking an Ecommerce Operations Specialist to support the growth of our eCommerce business. As a key member of the Global Digital & Consumer Marketing team, you will work closely with the Ecommerce teams to ensure the smooth running of our online store.Key responsibilities include:TradeCollaborate with the Ecommerce Executive and Performance Marketing...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom PENHALIGON'S Full time

    We are seeking an Ecommerce Operations Specialist to support the smooth running of our growing eCommerce business. In this role, you will work cross-functionally to assist with website merchandising, on-site projects, and digital media & CRM campaigns to provide an outstanding user experience.L'Artisan Parfumeur is part of Puig, a family-owned fashion and...

  • ECommerce Operations Specialist/Manager

    1 month ago

    London, Greater London, United Kingdom HeadX Full time

    We are seeking a highly skilled ECommerce Operations Specialist to join our team at HeadX. The ideal candidate will have a strong background in eCommerce operations, sales and marketing strategies, and website management.Key Responsibilities:Manage all aspects of eCommerce operations, including sales and marketing strategies, website management, automation,...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom History Royal Palaces Full time

    About the RoleWe are seeking a highly analytical and creative Ecommerce Operations Specialist to support the Ecommerce Trading Manager in running our online gift shop. This role is part of the Commercial Department and aims to grow sales and profit, contributing to Historic Royal Palaces' funding for charitable purposes.The ideal candidate will have a great...

  • Ecommerce Operations Specialist

    16 hours ago

    London, Greater London, United Kingdom PUIG Deutschland GmbH Full time

    Puig Deutschland GmbH is a major player in the worldwide fashion and beauty industry, boasting a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.The OpportunityAs an Ecommerce Operations Specialist, you will provide support to the Digital team to ensure the smooth running of our eCommerce business, working...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom History Royal Palaces Full time

    About the RoleWe are seeking a highly analytical and creative Ecommerce Operations Specialist to support the Ecommerce Trading Manager in running our online gift shop. This role is part of the Commercial Department and aims to help us grow sales and profit, thus aiding Historic Royal Palaces in funding our charitable goals.The ideal candidate will have a...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom TFG London Full time

    About The RoleWe are seeking a highly skilled Ecommerce Operations Specialist to join our team at TFG London. As an Ecommerce Operations Specialist, you will play a key role in supporting our international operations and achieving our ecomm objectives.Your Key ResponsibilitiesUpdate and maintain planning documents for the trading calendar in line with...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom TFG London Full time

    About The RoleWe are seeking a highly skilled Ecommerce Operations Specialist to join our team at TFG London. As an Ecommerce Operations Specialist, you will play a key role in supporting our international operations and achieving our ecomm objectives.Your Key ResponsibilitiesUpdate and maintain planning documents for the trading calendar in line with...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom TFG London Full time

    About The RoleWe are seeking a highly skilled Ecommerce Operations Specialist to join our team at TFG London. As an Ecommerce Operations Specialist, you will play a key role in supporting our international operations and achieving our ecomm objectives.Your Key ResponsibilitiesUpdate and maintain planning documents for the trading calendar in line with...

  • Product Manager for eCommerce Operations

    4 weeks ago

    London, Greater London, United Kingdom The JAM l Recruitment Specialists for Robotics & Automation Full time

    Product Manager for eCommerce OperationsThe JAM l Recruitment Specialists for Robotics & Automation is seeking a talented Product Manager to lead our eCommerce operations and platform. As a Product Manager for eCommerce Operations, you will work closely with stakeholders on the eCommerce related Roadmap and contribute to the wider goals and ambitions for the...

  • Ecommerce Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom History Royal Palaces Full time

    About the RoleWe are currently recruiting for an Ecommerce Operations Specialist to support the Ecommerce Trading Manager in running our online gift shop. This role within the Commercial Department is to help us grow sales and profit, thus aiding Historic Royal Palaces in the funding needed to support our aim to be a charity for everyone.The right candidate...

  • Ecommerce Specialist

    16 hours ago

    London, Greater London, United Kingdom ESTELLA BARTLETT Full time

    Job SummaryWe are seeking a highly skilled Ecommerce Specialist to join our team at Estella Bartlett. The successful candidate will be responsible for implementing our ecommerce plans, working closely with the Head of eCommerce on online store developments and content plans.This is a key role within our business, requiring a commercially focused individual...

  • Ecommerce Operations Specialist/Manager

    4 weeks ago

    London, Greater London, United Kingdom HeadX Full time

    About HeadXWe are a dynamic and innovative company that specializes in building and growing online businesses. Our team has extensive experience in the online space, having successfully grown and consulted numerous companies to 8-figure brands. Our current ecommerce business has experienced rapid growth, increasing from $0 to $1M in monthly revenue within...

  • Ecommerce Operations Specialist

    6 days ago

    London, Greater London, United Kingdom SharkNinja Full time

    About the RoleWe are seeking an Ecommerce Operations Specialist to join our growing IT team at SharkNinja. This role will play a crucial part in ensuring smooth day-to-day operations for the development of changes and new features for the D2C websites and associated applications.The ideal candidate will be highly organized, with excellent communication...

  • Ecommerce Content Specialist

    4 weeks ago

    London, Greater London, United Kingdom News UK Full time

    Job Title: Ecommerce Content SpecialistAbout the Role:We are seeking an experienced Ecommerce Content Specialist to join our team at News UK. As an Ecommerce Content Specialist, you will be responsible for creating engaging and high-quality content for our ecommerce platform.Key Responsibilities:Develop and implement content strategies to drive sales and...

  • **Ecommerce Specialist**

    3 weeks ago

    London, Greater London, United Kingdom Moody's Full time

    We are looking for a highly skilled Ecommerce Specialist to join our team at {company}.As an Ecommerce Specialist, you will be responsible for:Managing and maintaining the online storeDeveloping and implementing strategies to increase sales and revenueProviding exceptional customer serviceCollaborating with the marketing team to create effective promotional...

  • Ecommerce Operations Specialist/Manager

    3 weeks ago

    London, Greater London, United Kingdom HeadX Full time

    About HeadX:HeadX is an innovative company that specializes in building online businesses. Our founding team has over 15 years of experience in the online space and has successfully grown and consulted numerous companies to 8-figure brands.We are passionate about delivering exceptional results and are committed to creating a seamless customer journey. Our...

  • Ecommerce Merchandising Specialist

    3 weeks ago

    London, Greater London, United Kingdom Artisan People Group Full time

    Ecommerce Merchandising SpecialistWe are looking for a detail-oriented Ecommerce Merchandising Specialist to join the Artisan People Group based in London. As an Ecommerce Merchandising Specialist, you will be responsible for maximising online sales and conversions on the company website.The ideal candidate will have proven experience in ecommerce,...

  • Ecommerce Business Development Specialist

    17 hours ago

    London, Greater London, United Kingdom HeadX Full time

    Job DescriptionThe Senior Ecommerce Operations Specialist/Manager is a critical role at HeadX, responsible for driving business growth through effective ecommerce operations. This includes developing and executing sales and marketing strategies, implementing efficient tools and technologies, and ensuring smooth website operations.Responsibilities:eCommerce...

  • Ecommerce Production Specialist

    17 hours ago

    London, Greater London, United Kingdom ASOS Full time

    About the RoleThe Ecommerce Production Specialist will be responsible for coordinating shoot production, ensuring that all imagery is product-focused and on-brand. This includes checking shoot lists, resolving issues with shoot operations, and leading daily briefings with the shoot team.