Care Coordinator
3 weeks ago
Job Description
The Role
- Deliver high-quality care to clients in their own homes, ensuring their needs are met and their independence is maintained.
- Conduct care consultations, creating personalized support plans that cater to each client's unique requirements.
- Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
- Collaborate with the Client Experience team to ensure seamless care delivery and excellent client outcomes.
- Support and mentor Care Professionals, promoting a culture of excellence and continuous improvement.
- Stay up-to-date with legislation and regulations specific to Health and Social Care, ensuring compliance and best practice.
- Utilize care management technology to streamline care delivery, provide support, and training to Care Professionals.
- Maintain accurate client records, ensuring confidentiality and adherence to current legislation.
- Participate in on-call duties as required, demonstrating flexibility and a commitment to delivering exceptional care.
Qualifications
Essential Criteria
- Level 3 NVQ in Health and Social Care or equivalent.
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication in a supervisory role.
- Passion for delivering high-quality care and helping clients live independently and happily in their own homes.
- Good communication skills, with the ability to build rapport quickly and effectively.
- Confidence in using care management technology, including providing support and training to Care Professionals.
- Understanding of the importance of confidentiality, working within current legislation.
- Good working knowledge of IT systems, with experience of Microsoft Office or Google Suite and virtual communication platforms.
- Full driving license and means of transport, if required, to visit clients.
Additional Information
If you have a passion for caring and the motivation to deliver exceptional care, we would love to hear from you.
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