Client Success Director

3 weeks ago


London, Greater London, United Kingdom AlphaSense, Inc. Full time
About the Role

We are looking for a talented Client Success Director to join our team at AlphaSense, Inc. in London, UK.

This is a great opportunity to lead a team and drive business growth, with a competitive salary of £90,000 - £110,000 per annum, depending on experience.

Job Description

The successful candidate will be responsible for managing a team of Product Specialists who partner with Account Executives to help win user trials and bring in new revenue.

You will coach and mentor members of your team on development, call coaching, and implementing best practices.

You will also provide transparency and insight into your team's performance to the leadership team.

Key Responsibilities:
  • Directly lead a team of Pre-sales Product Specialists.
  • Coach and mentor team members.
  • Provide transparency and insight into team performance.
Requirements

To succeed in this role, you will need:

  • 5+ years of work experience in sales or client success.
  • Minimum 2 years direct people management experience.
  • Energetic and creative individual with natural curiosity.
  • Effective attention to detail, time management, and task prioritization.


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