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Sales Assistant with German Language
2 months ago
We are seeking a highly motivated Sales Assistant to join our EU Commercial Team at Amazon Freight. As a key member of our team, you will be responsible for recruiting European Shippers to our service, supporting our senior commercial team with telemarketing campaigns, and being the first point of contact with inbound sales inquiries.
Key Responsibilities- Enable sales teams to drive higher speed and efficiency through effective program management.
- Manage inbound sales inquiries via email and our Customer Relationship Management software, ensuring timely and personalized responses.
- Provide high-level customer service, helping new customers become acquainted with our self-service tools and resolving any issues that may arise.
- Conduct high-volume outbound phone calls to research potential customers and establish whether they would benefit from senior sales follow-up.
- Collaborate with senior Business Development Managers to qualify high-potential leads and convert them into revenue opportunities.
Amazon Freight is a B2B start-up within Amazon Transportation Services, Europe. Our innovative technology-driven solution allows businesses to use Amazon's transportation network to transport products across Europe. We are scaling rapidly and seeking talented individuals to join our team.
Requirements- Experience in sales and/or customer service.
- Advanced proficiency in German and English language in both written and verbal communication (C1 Common European Framework of Reference, CEFR).
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
- Experience working with multiple internal and external stakeholders (sellers, customers, key accounts).
- Additional language skills are helpful but not necessary (particularly French, German, Dutch, or Chinese).
- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain, telemarketing.
- Experience using CRMs such as SalesForce, and data tools such as Alchemy, Tableau, or Google Analytics.
- Bachelor's degree.
