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Sales Assistant with German Language, Amazon Freight
1 month ago
We are seeking a highly skilled Sales Assistant to join our EU Commercial Team at Amazon Freight. As a Sales Assistant, you will be responsible for recruiting European Shippers to our service, supporting our senior commercial team with telemarketing campaigns, and being the first point of contact with inbound sales inquiries.
This is an office-based role with the flexibility to work remotely up to two days per week. Amazon encourages open communication about unique needs for flexible arrangements.
Key responsibilities include:
- Enabling sales teams to drive higher speed and efficiency.
- Managing inbound sales inquiries via email and our Customer Relationship Management software.
- Helping new customers become acquainted with our self-service tools, providing a high level of first-contact customer service.
- Performing high-volume outbound phone calls to research campaigns and establish potential customers for senior sales follow-up.
- Working with senior business developers to qualify high-potential leads for revenue opportunities.
A day in the life of a Sales Assistant involves providing a warm introduction to inbound inquiries and acting on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities.
The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential via our self-serve tools or by introducing them to a dedicated account manager. Accelerating the growth of the Amazon Freight portfolio.
About the team:
Amazon Freight is a B2B start-up within Amazon Transportation Services, Europe. Our innovative technology-driven solution for logistics needs is scaling rapidly.
This role sits within the Amazon Freight Commercial team, focusing on new customer experience. The Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression, and seek to uncover future growth opportunities.
We are open to hiring candidates to work out of one of the following locations:
- Coalville, LEC, GBR
BASIC QUALIFICATIONS:
- Experience in sales and/or customer service.
- Advanced proficiency in German and English language in both written and verbal communication (C1 Common European Framework of Reference, CEFR).
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
PREFERRED QUALIFICATIONS:
- Experience working with multiple internal and external stakeholders (sellers, customers, key accounts).
- Additional language skills are helpful but not necessary (Particularly French, German, Dutch or Chinese).
- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain, telemarketing.
- Experience using CRMs such as SalesForce, and data tools such as Alchemy, Tableau or Google Analytics.
- Bachelor's degree.
