Sales Manager

3 weeks ago

Coalville, Leicestershire, United Kingdom Barratt Developments Full time
About the Role

We are seeking a highly motivated and experienced Sales Manager to join our team at Barratt Developments. As a Sales Manager, you will be responsible for driving sales performance and managing a team of Sales Advisers to achieve business targets.

Key Responsibilities
  • Deliver a strong sales performance through effective management of the Sales Adviser team.
  • Involvement in recruiting new Sales Advisors and ongoing training and development of the team.
  • Prepare staffing rotas for developments, ensuring all holidays, sickness, etc., are suitably covered.
  • Ensure the team complies with key sales processes, tools, and approaches.
  • Manage non-compliance and underperformance in accordance with standard Group processes.
  • Manage Scheme costs appropriately while promoting best practice and high-quality standards.
  • Ensure divisional IT systems are fully utilised and advisers update the group internal IT system.
  • Manage the database of CRM activity with the designated team, ensuring continuous improvement as measured by KPI performance.
  • Oversee the implementation and launch of new sites, coordinating Marketing input as appropriate.
  • Provide input to marketing campaigns for current and future developments.
  • Facilitate marketing material, ensuring compliance with Group Standards and legislative requirements.
  • Foster a culture of customer-centricity, focusing on delivering the right result for the customer and the Division as measured by its KPIs.
  • Liaise with colleagues in divisions to ensure smooth delivery of the customer journey for developments.
  • Point of contact for customer care issues.
  • Conduct market research and competitor analysis.
  • Assist in research on potential and existing developments as required by the Sales Director.
  • Report to the Sales Director on all aspects of Sales and legal completions.
  • Manage the delivery and ongoing presentation of show homes and sales offices for developments, organising resources to achieve Group Standards.
  • Promote and act in accordance with all Company values, systems, policies, and procedures.
  • Process credit and debit card transactions or use of card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Requirements
  • A motivational team-leader focused on managing, coaching, and developing the team to achieve their full potential.
  • Experience of sales delivery in a service environment, either in a similar role or as a high-performing Sales Adviser.
  • Experience of cost control and planning, prioritising, and organising work to meet targets.
  • A lateral and innovative thinker, an original problem-solver.
  • Specialist knowledge of Sales/Marketing techniques, research, and analysis.
  • A self-disciplined individual with excellent time management skills and flexibility to achieve results.
  • Good interpersonal skills and ability to deal with people from diverse backgrounds.
  • A self-confident, decisive, resilient, and able to thrive under pressure in a fast-moving environment.
  • Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays.
  • IT skills, excellent communication skills, both written and verbal.
About Us

We are a national housebuilder with a reputation for delivering high-quality homes for all generations. We combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building.

We adopt a hybrid way of working, which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.

We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background, or any other characteristic, can progress and be proud to work for us.

As part of working for Barratt Developments PLC and specifically for this role, we offer:

  • Competitive Salary
  • Competitive Bonus Scheme
  • Company Car or Cash Allowance
  • Single Cover Private Medical Insurance
  • Annual Health Assessment
  • 26 days holiday (increase by 1 day for every 3 years continuous service up to 29 days)
  • Choice of Flexible Benefits
  • Enhanced Family Friendly Policies

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