Spa Host Professional
6 hours ago
We are seeking a highly skilled Spa Host to join our team at TGB Spa by DKollection. The ideal candidate will have previous experience in a similar role within a spa hotel or hospitality setting.
Key Responsibilities:
- Manage reception duties, including bookings diary coordination via Zenoti and ensuring smooth daily operations.
- Greet and engage clients, offering drinks, taking coats, and creating a welcoming experience.
- Handle all communications, including emails, calls, and voicemails with professionalism.
- Maintain high standards of cleanliness and organisation, replenishing stock, towels, and supplies as needed.
- Process payments accurately and ensure client consultation forms are completed ahead of appointments.
- Personalise the guest experience by noting preferences and collaborating with the team for seamless service.
Benefits:
- 25 days holiday, bank holidays, birthday present (after one year's service)
- Base salary, commission
- Healthcare cash plan (via Health Shield)
- Product discount, treatment discount
- Life assurance pension scheme
- Regular funded company events
Our team is driven by passion and dedication to become the leader in our industry. We value every team member's contributions and offer a range of rewards and benefits.
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