Spa Service Representative

6 hours ago


Brighton, Brighton and Hove, United Kingdom Hand & Stone Franchise Corp Full time
Job Title: Spa Service Representative

We are seeking a highly motivated and enthusiastic Spa Service Representative to join our team at Hand & Stone Massage and Facial Spa. As a critical link in delivering outstanding customer experiences, you will be responsible for providing exceptional service, building relationships, and driving sales. Your primary goal is to exceed member expectations by effectively communicating promotions, services, and sales options.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently with minimal supervision. If you're passionate about delivering exceptional customer experiences and enjoy working in a fast-paced environment, we encourage you to apply.

About Our Company:

Hand & Stone is a national franchise with over 500 locations across the US and Canada, specializing in massage, facials, and hair removal services. We offer a unique opportunity for advancement, flexible hours, and a positive work environment that values fun and professionalism.

Your Responsibilities:
  • Meet membership sales goals by effectively communicating promotions, services, and sales options to clients.
  • Develop detailed knowledge of our menu of services, which we will train you on.
  • Provide excellent customer service to members and guests, building lasting relationships.
  • Work flexible hours, including full-time and part-time schedules.
  • Uphold spa cleanliness standards and maintain a positive attitude.
  • Perform various administrative tasks, such as answering phones, scheduling appointments, and filing documents.
What's in it for You?
  • Competitive compensation package, including hourly wage and commissions.
  • Ongoing training and development opportunities.
  • Career advancement potential, including management roles based on performance.
  • Flexible hours and a positive work environment that prioritizes work-life balance.
  • Employee discounts on products, services, and gift cards.
Requirements:
  • High school diploma or equivalent required.
  • Must be 18 years old or older.
  • Exceptional organizational skills and attention to detail.
  • Strong team player with ability to work independently with minimal supervision.

Estimated Salary: $50,000 - $70,000 per year


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