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Senior Service Manager
1 month ago
We are seeking a highly skilled and experienced Senior Service Manager to join our team at Eden Futures. As a Senior Service Manager, you will play a key role in ensuring the delivery of high-quality services that meet statutory, contractual, and organizational standards.
Main Responsibilities
• Manage Service Delivery & Quality: Ensure the day-to-day service provision fully complies with the Eden philosophy, values, policies, and procedures while also fully complying with local and national legislation, regulations, and research.
• Service Development: Continually seek out new opportunities for growth and development of the service while protecting and safeguarding the Company's values and culture.
• People Management & Leadership: Provide clear and structured day-to-day management and support to the local team in order to ensure the highest quality of service is delivered.
• Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.
About Eden Futures
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives. Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice. We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which puts us in the top 2% of organisations internationally that are part of IIP.
