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Head of Operations

2 months ago

Crewe, Cheshire East, United Kingdom Innovative Service Group Full time
Join Our Team as a Senior Operations Leader

We are seeking a highly skilled and experienced Senior Operations Leader to join our team at Innovative Service Group. As a key member of our leadership team, you will be responsible for leading and managing a team of professionals to deliver high-quality services to our clients.

Key Responsibilities:

  • Lead and manage a team of professionals to deliver high-quality services to our clients
  • Develop and implement operational strategies to improve efficiency and effectiveness
  • Manage day-to-day volume performance, ensuring workflow planning to meet all volume targets and delivering this while maintaining quality
  • Analyse performance data and derive clear insight that drives improved performance
  • Provide inspirational leadership and champion the values that the company lives by

Requirements:

  • At least 5 years' experience of leading a sizable team (60+) in a professional office environment
  • Outstanding, demonstrable operational capability within a large, complex service environment
  • A strong leader who can role model values and understands the influence their role has on others and acts appropriately at all times
  • Experience of managing day-to-day volume performance, ensuring workflow planning to meet all volume targets and delivering this while maintaining quality
  • Able to analyse performance data and derive clear insight that drives improved performance
  • An incredibly strong communicator who has experience of creating and managing highly motivated and engaged teams

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and innovative company
  • A chance to develop your skills and experience in a fast-paced and challenging environment

About Us:

Innovative Service Group is a leading provider of business services, with a reputation for delivering high-quality solutions to our clients. We are a dynamic and innovative company, always looking for ways to improve and expand our services.

How to Apply:

If you are a motivated and experienced Senior Operations Leader looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].