Onboarding Specialist

1 day ago


Theale, United Kingdom Idox plc Full time

About the Role

This is an exciting opportunity for an experienced Onboarding Consultant to join our Idox Professional Services team, working with our Local Government solutions in a fundamental, customer-facing role. You will be part of a recently established team of software delivery specialists that has been set up to enrich the core onboarding experience for Idox Cloud solutions customers across the UK & Ireland.

As a key member of this transformational team, you will collaborate with our customers, project managers, and other professional services teams to provide business consultancy expertise, product knowledge, and problem-solving skills required to shape and fulfill business-critical deliveries.

Responsibilities include developing strong relationships with customers, prioritizing and balancing a portfolio of projects, and liaising with cross-functional teams in Idox to secure successful software implementations to a high degree of customer satisfaction.

You will be a self-sufficient, team player with a problem-solving mentality and excellent attention to detail. Fulfillment and accomplishment are your main motivators, and the Idox values of responsibility, integrity, and excellence are core to your professional wellbeing and sense of achievement.

Key Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Experience in software implementation and customer-facing roles


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