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Onboarding Specialist

2 months ago

Theale, United Kingdom Idox plc Full time

About the Role

This is a fantastic opportunity for an experienced Onboarding Specialist to join Idox plc's Professional Services team, working with our Local Government solutions in a fundamental, customer-facing role. You'll be joining a recently established team of software delivery specialists that has been set up to enrich the core onboarding experience for Idox Cloud solutions customers across the UK & Ireland.

As part of this transformational team of software implementation consultants, you will collaborate with our customers, project managers and other professional services teams in order to provide the business consultancy expertise, product knowledge and problem-solving prowess required to shape and fulfill business-critical deliveries.

Key Responsibilities

  • Develop strong relationships with customers to ensure successful software implementations.
  • Prioritize and balance a portfolio of projects to meet customer needs.
  • Liaise with cross-functional teams in Idox to secure successful software implementations to a high degree of customer satisfaction.

Requirements

  • Self-sufficient, team player with a problem-solving mentality and excellent attention to detail.
  • Fulfillment and accomplishment are your main motivators.
  • The Idox values of responsibility, integrity, and excellence are core to your professional wellbeing and sense of achievement.