Executive Account Manager
3 weeks ago
About the Role
Hiring People is seeking a highly organised and efficient Account Manager to join their team.
As an Account Manager, you will be the dedicated point of contact for Managed Services clients, ensuring seamless communication, service, and results.
This role involves managing customer interactions, resolving issues, and identifying opportunities to expand existing accounts.
Key Responsibilities
- Client Communication & Service Management
- Manage customer interactions, address requirements, and resolve issues to maintain smooth operations.
- Build and maintain strong relationships with customer contacts, ensuring exceptional service delivery.
- Prepare, interpret, and present reports derived from ERP systems, translating data into meaningful insights.
- Present performance updates and capture any customer feedback to enhance future service offerings.
Supply Chain & Managed Services Coordination
- Review and manage inventory levels, ensuring stock is maintained at optimal levels for customer and Hiring People needs.
- Coordinate with supply chain teams to ensure timely delivery of products and services.
- Identify and develop new opportunities within existing customer accounts to drive growth and improve service offerings.
Requirements
The ideal candidate will have proven experience in account management, ideally within supply chain, managed services, or a similar field.
Proficiency in ERP systems and data interpretation for reporting purposes is essential.
Hiring People is an equal opportunities employer.
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