Customer Experience Manager
2 weeks ago
We are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a Customer Experience Manager, you will be responsible for delivering exceptional customer service and leading a team of retail professionals to achieve sales and service targets.
Key Responsibilities:
- Lead a team of retail professionals to achieve sales and service targets
- Develop and implement customer service strategies to improve customer satisfaction and loyalty
- Manage and maintain a high level of customer service standards across the store
- Work closely with the Lead Customer Experience Manager to achieve business objectives
- Identify and develop opportunities to improve customer service and sales performance
Requirements:
- Proven experience in a customer-facing role, preferably in retail
- Excellent leadership and communication skills
- Ability to work under pressure and meet deadlines
- Strong analytical and problem-solving skills
- Ability to work collaboratively as part of a team
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and progression
- A dynamic and supportive work environment
- Access to training and development programs
- A discount card for shopping at Sainsbury's and other partner stores
How to Apply:
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].
-
Customer Experience Manager
1 week ago
Crawley, West Sussex, United Kingdom Sainsbury's Supermarkets Ltd Full timeAbout the RoleWe're seeking a talented Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd. As a key member of our retail operations team, you'll be responsible for delivering exceptional customer experiences across our stores.Your Key ResponsibilitiesSupport the Lead Customer Experience Manager in driving improved customer and...
-
Customer Experience Director
3 weeks ago
Crawley, West Sussex, United Kingdom Nestlé SA Full timePosition OverviewWe are seeking an experienced Customer Experience Director to join our team at Nestlé Professional. As a key member of our UK&I Leadership team, you will be responsible for driving our customer experience strategy across all touchpoints.About the RoleThis is a brand new role created to build and drive our CX strategy, working in...
-
Customer Experience Director
3 weeks ago
Crawley, West Sussex, United Kingdom Nestlé SA Full timePosition OverviewWe are seeking an experienced Customer Experience Director to join our team at Nestlé Professional. As a key member of our UK&I Leadership team, you will be responsible for driving our customer experience strategy across all touchpoints.About the RoleThis is a brand new role created to build and drive our CX strategy, working in...
-
Head of Customer Experience
1 month ago
Crawley, West Sussex, United Kingdom Nestlé SA Full timeJob Title: Head of Customer ExperienceAbout the Role:We are seeking an experienced Head of Customer Experience to join our team at Nestlé Professional. As a key member of our UK&I Leadership team, you will be responsible for building and driving our CX strategy across every customer interaction.Key Responsibilities:Lead the focus on customer centricity...
-
Head of Customer Experience
1 month ago
Crawley, West Sussex, United Kingdom Nestlé SA Full timeJob Title: Head of Customer ExperienceAbout the Role:We are seeking an experienced Head of Customer Experience to join our team at Nestlé Professional. As a key member of our UK&I Leadership team, you will be responsible for building and driving our CX strategy across every customer interaction.Key Responsibilities:Lead the focus on customer centricity...
-
Customer Experience Specialist
2 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to provide top-notch service and support to our customers in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with other...
-
Customer Experience Specialist
2 months ago
Crawley, West Sussex, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Sales Assistant. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience and driving sales growth.Key ResponsibilitiesDrive sales to achieve and exceed store targets through effective product...
-
Customer Experience Specialist
2 months ago
Crawley, West Sussex, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Sales Assistant. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience and driving sales growth.Key ResponsibilitiesDrive sales to achieve and exceed store targets through effective product...
-
Customer Experience Specialist
2 months ago
Crawley, West Sussex, United Kingdom Harwoods Group Full timeAbout the RoleAs a Customer Experience Specialist at Harwoods Group, you will be the face of our brand, providing exceptional levels of customer service and ownership throughout the customer's experience.Key ResponsibilitiesProvide knowledgeable and supportive point of contact for customers during their purchasing experience.Guarantee a highly satisfactory...
-
Customer Experience Specialist
2 months ago
Crawley, West Sussex, United Kingdom Harwoods Group Full timeAbout the RoleAs a Customer Experience Specialist at Harwoods Group, you will be the face of our brand, providing exceptional levels of customer service and ownership throughout the customer's experience.Key ResponsibilitiesProvide knowledgeable and supportive point of contact for customers during their purchasing experience.Guarantee a highly satisfactory...
-
Customer Experience Specialist
1 month ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Crawley, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Specialist
1 month ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Crawley, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Advisor
1 month ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Crawley, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
1 month ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Crawley, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Specialist Recruit Full timeCustomer Experience ExecutiveCrawley£25,000 - £30,000 a year - Full-timeHours: pmGood benefits package and incentivesAbout the Role:We are seeking an exceptional individual to join our growing team of Customer Experience Executives. This is a fantastic opportunity for someone who has superb interpersonal communication skills and is a detail-oriented...
-
Customer Experience Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Specialist Recruit Full timeCustomer Experience ExecutiveCrawley£25,000 - £30,000 a year - Full-timeHours: pmGood benefits package and incentivesAbout the Role:We are seeking an exceptional individual to join our growing team of Customer Experience Executives. This is a fantastic opportunity for someone who has superb interpersonal communication skills and is a detail-oriented...
-
Customer Experience Ambassador
2 weeks ago
Crawley, West Sussex, United Kingdom Hollywood Bowl Group Full timeAbout the Role Are you looking for a dynamic and engaging work environment where you can make a real difference in people's lives? As a Team Member at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences, ensuring that every guest leaves with a smile on their face and a memory to cherish. With a passion for...
-
Assistant Store Manager
2 months ago
Crawley, West Sussex, United Kingdom Cobra Coffee - Starbucks Franchisee Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Assistant Store Manager. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Experience: Lead the team to create a welcoming and...
-
Assistant Store Manager
2 months ago
Crawley, West Sussex, United Kingdom Cobra Coffee - Starbucks Franchisee Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Assistant Store Manager. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Experience: Lead the team to create a welcoming and...
-
Service Advisor
2 weeks ago
Crawley, West Sussex, United Kingdom Lookers Full timeJob SummaryLookers Mercedes Benz of Gatwick is seeking an experienced Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts/accessories, and liaising with the full Aftersales department to...