Customer Experience Specialist
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Casual Sales Assistant. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience and driving sales growth.
Key Responsibilities
- Drive sales to achieve and exceed store targets through effective product knowledge and customer engagement.
- Provide excellent customer service, ensuring a positive and personalized experience for all customers.
- Assist in maintaining store standards, including visual merchandising and stock management.
- Process and replenish stock, ensuring accurate pricing and inventory levels.
- Support in stock inventory and maintain a high level of product knowledge.
Personal Qualities
- Customer-focused with a passion for delivering exceptional customer service.
- Adaptable and flexible, with a strong work ethic and ability to work in a fast-paced environment.
- Strong communication skills, with the ability to build rapport with customers and colleagues.
- Confident and outgoing, with a positive attitude and enthusiasm for the role.
About Us
Frasers Group is a leading international retailer, with a portfolio of brands that includes Sports Direct, House of Fraser, and more. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.
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