Senior Professional Services Consultant

3 days ago

London, Greater London, United Kingdom Asite Full time

Job Summary

We are seeking a highly experienced Senior Professional Services Consultant to join our team at Asite, contributing to our expansion in the UK and European market. The ideal candidate will have a strong background in cloud-based and Software as a Service (SaaS) implementations, possessing the skills and passion to drive Asite's growth and provide exceptional value to our customers.

Key Responsibilities

  • Lead and manage new customer implementations of Asite solutions, ensuring smooth deployment and adoption.
  • Deliver informative and well-organized presentations to clients and stakeholders.
  • Develop and maintain robust client relationships, acting as a key point of contact for Asite product enhancement requests.
  • Provide expert technical and functional support during the implementation phase.
  • Organize and occasionally lead training sessions, equipping users with necessary skills and knowledge.
  • Collaborate with various departments to meet client requirements and create documentation for both internal and external use.
  • Identify sales opportunities and manage client-side product/app releases.
  • Analyse business processes and map client supply chain interactions and requirements.
  • Work closely with Professional Services Manager to integrate Asite solutions into clients' core architecture and identify growth opportunities. Provide feedback internally on how Asite can better serve customers.

Requirements

  • Bachelor's or master's degree in Business, Management, Computer Science, Information Systems, Architecture, Engineering, Construction, or related fields.
  • At least 6 years of experience in management consulting, with a focus on SaaS or cloud-based solutions.
  • Proven project management and leadership skills, with the ability to manage multiple priorities successfully.
  • Strong analytical, problem-solving, and communication skills.
  • Outstanding client relationship building skills.
  • Strong presentation skills a must.
  • Commercial Acumen and the ability to innovate in business situations.
  • Experience in the AEC industry is advantageous.
  • Willingness to travel according to project needs.

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