Senior Professional Services Consultant
3 days ago
About the Role
As a senior consultant at LexisNexis Risk Solutions UK Ltd., you will play a key role in delivering high-quality solutions to our clients. Your primary responsibility will be to configure and install our Fircosoft applications to meet the specified requirements, while also providing technical training and knowledge transfer.
Key Responsibilities
- Ensure that project management work is well-defined and changes to requirements are managed effectively, with a focus on customer satisfaction throughout the engagement.
- Oversee the planning, development, and installation of Fircosoft products to meet the clients' business needs, demonstrating a strong understanding of compliance and sanctions risk management.
- Develop a deep understanding of customer use cases and requirements, applying best practices for customer implementations.
- Deliver, install, and configure all Fircosoft applications to specified requirements, providing technical training and knowledge transfer.
- Determine the types of products and services required by clients and troubleshoot customer issues during implementation.
Requirements
- Proven project management skills and experience.
- Significant exposure to technical implementation.
- Database skills: SQL/Oracle, Web deployment: Apache Tomcat, Middleware: IBM MQ, DAPR, Kafka, Cloud: AWS, Microsoft Azure.
- Operating Systems: Windows, Linux.
- Excellent troubleshooting skills.
- Vast range of technical knowledge.
- Strong internal and external stakeholder management experience.
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