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Administrative Coordinator GPWSI

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Grove Medical Group Full time

Job Summary

We are seeking an experienced and organized Administrative Coordinator to join our team at The Grove Medical Group. As a key member of our administrative team, you will be responsible for providing a seamless and efficient administrative service to our GPWSI service.

Main Duties

Key responsibilities will include:

  • Receiving and processing incoming referrals
  • Liaising with GP/practice nurse regarding referrals
  • Maintaining and managing appointment rotas
  • Using Choose and Book system to manage incoming referrals
  • Communicating with patients via telephone/text/letter
  • Communicating with GP practices via telephone/email regarding referrals
  • Maintaining and monitoring waiting lists for clinics - communicating with GP/practice nurse to ensure within target time
  • Submitting monthly invoices
  • Workflowing incoming mail
  • Maintaining the practice recall system, ensuring annual targets are completed

About Us

You will be working for our 13,500 patient practice, as part of a lovely team. You will be based inside the admin office working alongside our Admin team.