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Administrative Support Specialist
1 month ago
Job Summary
We are seeking a highly organized and efficient administrative professional to join our team at The Grove Medical Group. As a GPWSI Service Coordinator, you will be responsible for providing a seamless and effective administrative service to our GPWSI service.
Main Duties
Key responsibilities will include:
- Receiving and processing incoming referrals
- Liaising with GP/practice nurse regarding referrals
- Maintaining and managing appointment rotas
- Using Choose and Book system to manage incoming referrals
- Communicating with patients via telephone/text/letter
- Communicating with GP practices via telephone/email regarding referrals
- Maintaining and monitoring waiting lists for clinics - communicating with GP/practice nurse to ensure within target time
- Submitting monthly invoices
- Workflowing incoming mail
- Maintaining the practice recall system, ensuring annual targets are completed
About Us
You will be working for our 13,500 patient practice, as part of a lovely team. You will be based inside the admin office working alongside our Admin team.
