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About Us
Naked Wines is a leading online wine retailer that connects wine enthusiasts with independent winemakers from around the world.
We're committed to providing our customers with exceptional wine at unbeatable prices, while supporting our winemakers in their pursuit of excellence.
Our Mission
We're focused on delivering a world-class customer experience, driving revenue growth, and fostering strong relationships with our winemakers and customers.
Job Summary
We're seeking a highly skilled Revenue Growth Strategist to join our team. As a key member of our business development team, you'll be responsible for developing and executing strategies to drive revenue growth, maximize customer lifetime value, and optimize our pricing and reward strategies.
Key Responsibilities
- Optimize the New Customer Funnel
- Work closely with our digital team to optimize the new customer funnel for effective monetization and retention that aligns with our customers' needs.
- Own the Customer Cross-Sell Strategy
- Research and execute a strategy that allows for successful cross-sell across our propositions at the right time for our customers.
- Drive Customer Lifetime Value (LTV)
- Serve as the global expert on customer lifetime value, both predicted and actual, to identify challenges, seize opportunities, and forecast performance with precision.
- Optimize Reward Strategies
- Support our global reward strategy to maximize ROI through effective monetization and retention initiatives.
- Enhance Pricing Strategies
- Develop a deep understanding of customer price sensitivity to challenge and refine our pricing strategy.
- Support Merchandising Teams
- Collaborate with local merch teams to maximize upsell opportunities onsite, driving increased value.
- Deliver Global Monetization Roadmap
- Oversee the global monetization roadmap, ensuring alignment with company OKRs and the Digital business unit.
- Foster Knowledge Sharing
- Create and nurture a culture of knowledge sharing across local markets, celebrating wins, learning from failures, and identifying new opportunities.
- Champion Innovation
- Advocate for share of wallet (SOW) and customer monetization, encouraging innovative ideas from all areas of the business.
Requirements
- Ambition
- You have a strong desire to drive business growth and achieve results.
- Judgement
- You have the ability to make informed decisions and take calculated risks.
- Discipline
- You are self-motivated and able to work independently with minimal supervision.
- Influence
- You have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Accountability
- You take ownership of your work and are accountable for delivering results.
- Experience
- You have a background in business development, marketing, or a related field.
- Skills
- You have strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Education
- You have a degree in business, marketing, or a related field.
Benefits
- Competitive Salary
- You will receive a competitive salary of £45,000-£55,000 per annum, depending on experience and location.
- Personal Healthcare
- You will have access to a comprehensive healthcare package.
- Holiday Allowance
- You will receive 26 days holiday per annum, plus bank holidays.
- Personal Development Budget
- You will have a £300 annual personal development budget to support your career growth.
- Wine Allowance
- You will receive a £450 annual wine allowance to enjoy our wines.
- Volunteer Leave
- You will have access to paid volunteer leave to support your community.
- Mental Health Support
- You will have access to mental health buddies, mindfulness training, and the Headspace app.
- Enhanced Parental Leave
- You will have access to enhanced parental leave policies.
- Honeymoon Leave
- You will have access to honeymoon leave, including an additional week of annual leave.
Equal Opportunities
Naked Wines is committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed. We welcome applications from individuals from all backgrounds and perspectives.