Customer Service Representative
2 months ago
**Job Summary**
Station Taxis Ltd is seeking a skilled Customer Service Representative to join our team. As a Telecommunications Operator, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Taking bookings: You will be responsible for taking bookings from clients via phone and ensuring that all necessary information is collected and processed efficiently.
- Answering general enquiries: You will be the first point of contact for clients and will be responsible for answering general enquiries in a professional and courteous manner.
Requirements:
- Local knowledge: You should have a good understanding of the local area and be able to provide clients with accurate information.
- Keyboard and admin skills: You should have excellent keyboard and admin skills, including the ability to use computer software to process bookings and manage client information.
- Teamwork: You should be able to work effectively as part of a small team and be able to communicate clearly and professionally with colleagues.
Working Hours:
- Rotating shifts: You will be required to work a rotating shift pattern, including early, mid, and late shifts, including weekends and bank holidays.
APCT1_UKTJ
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