Customer Service Representative

2 months ago


Burgess Hill, West Sussex, United Kingdom Station Taxis Ltd Full time

**Job Summary**

Station Taxis Ltd is seeking a skilled Customer Service Representative to join our team. As a Telecommunications Operator, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Taking bookings: You will be responsible for taking bookings from clients via phone and ensuring that all necessary information is collected and processed efficiently.
  • Answering general enquiries: You will be the first point of contact for clients and will be responsible for answering general enquiries in a professional and courteous manner.

Requirements:

  • Local knowledge: You should have a good understanding of the local area and be able to provide clients with accurate information.
  • Keyboard and admin skills: You should have excellent keyboard and admin skills, including the ability to use computer software to process bookings and manage client information.
  • Teamwork: You should be able to work effectively as part of a small team and be able to communicate clearly and professionally with colleagues.

Working Hours:

  • Rotating shifts: You will be required to work a rotating shift pattern, including early, mid, and late shifts, including weekends and bank holidays.

APCT1_UKTJ



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