Customer Experience Specialist

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom AREA 2 – North Full time

Customer Experience Specialist

£7.49 - £11.44 an hour

We strive to deliver exceptional customer experiences at Fish'n'Chick'n. As a Customer Experience Specialist, you'll play a key role in making our customers' fish and chip dreams come true. Your responsibilities will include serving customers, maintaining high standards of food quality, store cleanliness, and front counter organization.

Main Responsibilities:

  • Delivering a great customer experience
  • Assembling orders for takeaway, Click & Collect, and Delivery
  • Assisting Managers and Fryers to prepare food
  • Supporting good food hygiene practices
  • Supporting best practice for Health & Safety

Benefits:

  • Opportunities for career progression
  • Recognition rewards
  • Online training and personal development
  • Staff discounts
  • Flexible working options
  • 28 days holiday, inclusive of bank holidays

At Fish'n'Chick'n, we're passionate about serving delicious, sustainably sourced fish and chips. We believe that our customers are at the heart of everything we do, and we're committed to providing an exceptional experience for every customer, every time.

About Us:

We're a family business that deeply cares about our people and the environment. We source our fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared. We recycle our waste oil into Bio Diesel and our packaging is made of recycled material and/or biodegradable.



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