Volunteer Officer

2 weeks ago

London, Greater London, United Kingdom TPP Recruitment Full time

Job Summary:

We are seeking a skilled Volunteer Officer to support our Helpline Services team on a temporary, part-time basis. The successful candidate will be responsible for managing volunteer recruitment, training, and development, as well as providing guidance and support to our Befriending Volunteers.

Key Responsibilities:

  • Supporting volunteer recruitment and training
  • Managing referrals and supporting Befriending Volunteers
  • Providing guidance and conducting quarterly call monitoring for Helpline Volunteers
  • Assisting with new volunteer projects and safeguarding enquiries

Requirements:

  • Proven experience in volunteer management or coordination
  • Strong communication and interpersonal skills, with the ability to provide emotional support
  • Experience in a helpline or support service environment
  • Ability to manage sensitive safeguarding issues and provide guidance
  • Well-organised, with excellent administrative and record-keeping skills
  • Comfortable working independently and remotely

About the Role:

This is an exciting opportunity to join our team and make a real difference in the lives of our service users. If you have a passion for volunteer management and a commitment to providing excellent support, we would love to hear from you.

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