Senior Business Operations Director

3 days ago

Aberdeen, Aberdeen City, United Kingdom aaa | consulting Full time

Job Summary:

A leading consulting firm, aaa | consulting, is seeking a highly motivated and experienced Operations Manager to lead their Hire Rentals business based in Aberdeen. As a key member of our team, you will oversee the full spectrum of rental operations, from equipment dispatch to final invoicing, ensuring a seamless, high-quality experience for our global customers.

Key Responsibilities:

  • Business Operations:
    • Manage the Hire Rentals business globally, working with regional Heads of Sales to maximize asset utilization.
    • Collaborate with Engineering, Business Development, and Sales teams to ensure asset availability for new product releases and strategic opportunities.
    • Optimize commercial terms for the hire business with the contracts team.
  • Operational Management:
    • Oversee workshop operations and streamline global processes for quick asset turnover.
    • Ensure compliance with export controls and stock management requirements.
    • Maintain quality, health, safety, and environmental (QHSE) standards in line with ISO.
  • Customer and Sales Support:
    • Use CRM to generate quotes, track equipment rentals, and provide usage reports to senior management.
  • People Management:
    • Conduct staff performance reviews, support professional development, and provide ongoing training for team members.

Requirements:

  • Proficient in independently configuring and operating various underwater surveying equipment.
  • Expertise to support customers and instill confidence in their selection and setup of appropriate equipment to meet their needs.
  • Familiarity with ERP and CRM systems.
  • Preparing reports on team activities and asset usage, providing actionable recommendations for improvement.
  • Extensive experience of working offshore.
  • Supervision and day-to-day management of the activities of a small team.
  • Export Compliance knowledge.
  • Experience in managing office/workshop QHSE.
  • Previous experience in mentoring or training team members.
  • Knowledge of Rental Business operations.
  • Project management skills.
  • Knowledge of commercial contracts/terms and conditions.

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