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Executive Director of Operations

2 months ago

Aberdeen, Aberdeen City, United Kingdom Elior Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Operations to join our team at Elior. As a key member of our leadership team, you will be responsible for managing teams on site, recruiting, inducting, training, and supporting colleagues to deliver an efficient and high-quality service to our customers and clients.

Key Responsibilities
  • Proactively manage teams on site to ensure seamless operations and exceptional customer service.
  • Recruit, induct, train, and support colleagues to develop their skills and knowledge.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Manage budgets and financial resources to drive business growth and profitability.
  • Ensure compliance with regulatory requirements, including COSHH, Food Safety, H&S, and environmental policies.
Requirements
  • Proven experience in managing teams and driving business growth.
  • Strong leadership and communication skills, with the ability to motivate and inspire colleagues.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong understanding of business operations and customer service principles.
What We Offer

We offer a competitive salary and benefits package, including:

  • Generous holiday allowance and flexible working arrangements.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • Access to mental health support and comprehensive wellbeing benefits.
About Elior

Elior is a multi-award-winning people business and one of the UK's leading contract caterers. We operate across a diverse range of sectors, including workplaces, sporting venues, attractions, and public sector organizations. Our purpose is to enrich lives everywhere, every day, and we are committed to creating an inclusive culture where our colleagues feel valued, supported, and fulfilled.