Operations Director

3 weeks ago


Aberdeen, Aberdeen City, United Kingdom Elior Full time
About the Role

We are seeking an experienced and enthusiastic Operations Director to join our team in Aberdeen, UK.

This role sits within our Business & Industry division, catering for those within the workplace. Our team takes care of catering and dining services, providing innovative contract catering solutions.

Key Responsibilities
  • Accountable for creating a culture of excellent customer experience within their community.
  • Accountable for ensuring legal and company compliance within strategic area of responsibility.
  • Accountable for creating a platform for financial growth, exceeding financial targets.
  • Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations.
  • Oversee Operations Management function within area of responsibility.
  • Accountable for overseeing recruitment, support, training and development of operations team.
  • Support the sales team with site visits and ensuring bids are operationally sound.
Requirements
  • Extensive experience in contract catering, within a multi-site, senior management role.
  • Experience within the Business & Industry environment is desired.
  • A proven track record of successfully building and maintaining client relationships.
  • Ability to demonstrate experience in leading, inspiring, and motivating a large and diverse team.
  • An influential individual with confidence in numbers and P&L management.
What We Offer
  • A competitive salary and 15% performance-related bonus.
  • A company car or allowance.
  • FREE On-Site Lunches.
  • Support Your Way of Life: flexible working, hybrid working model, holiday allowance, additional holiday purchase option, family leave, healthcare cover, paid charity leave.
  • Big Enough for Growth, Small Enough to Connect: opportunities for career progression and a close-knit community.
  • Supporting You Through Life's Ups & Downs: access to mental health support and comprehensive wellbeing benefits.
  • Keeping Finances & Wellbeing in Mind: life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, and cycle to work scheme.
About Elior

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors.

We are committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

We are proud of our purpose of enriching lives everywhere, every day.


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