Customer Focused IT Professional

3 days ago


Edinburgh, Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time

We are seeking a highly motivated Customer Focused IT Professional to join our Business Support IT team. In this exciting role, you will play a key part in delivering exceptional customer-focused IT support services to our internal customers.

The successful candidate will have a strong understanding of IT principles and practices, with experience in supporting IT and networks in multiple sites. Excellent communication and people skills are essential, along with a commitment to customer care and continuous improvement.

Key responsibilities include:

  • Providing technical support via email, phone, and in-person
  • Maintaining servers and networking infrastructure
  • Supporting older applications and rolling out new systems

The successful applicant will be required to complete a Standard Disclosure check.

Viewpoint's vision is to create Joy in Later Years. We operate two care homes and house over 1300 tenants in Edinburgh, the Lothians, and Fife.

The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience.


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