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Training and Development Manager

2 months ago

Kingston upon Thames, Greater London, United Kingdom Fenwick Full time £14
About the Role

We are seeking a highly skilled and experienced Training and Development Leader to join our team at Fenwick. As a key member of our leadership team, you will be responsible for coaching, developing, and engaging our team members to deliver an exceptional customer experience.

Key Responsibilities
  • Develop and implement training programs to enhance team performance and customer satisfaction
  • Coach and mentor team members to improve their skills and knowledge
  • Lead by example, demonstrating a strong commitment to customer service and team collaboration
  • Work closely with the management team to achieve business objectives and improve store performance
  • Identify and address any training needs or gaps within the team
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work with a talented and dedicated team
  • A comprehensive pension scheme
About Fenwick

Fenwick is the UK's largest family-owned department store group, with a rich heritage and history. We are committed to delivering exceptional customer experiences and providing our team members with the skills and support they need to succeed.