Customer Service Representative

1 month ago


Kidderminster, Worcestershire, United Kingdom AF Blakemore & Son Ltd Full time

Customer Team Member Opportunity

16 Hours P/W - flexible shifts available

Join our dynamic team at SPAR Kidderminster

We are seeking a Customer Team Member to support our store management and deliver exceptional customer experiences. As a key member of our team, you will contribute to maximising sales and profit by carrying out allocated tasks, ensuring great customer service, and driving business growth.

A.F. Blakemore & Son Ltd is a leading convenience retailer with a rich history and a commitment to excellence. Our company values innovation, teamwork, and customer satisfaction. As a Customer Team Member, you will have the opportunity to develop your skills and capabilities in a fast-paced and dynamic environment.

Key Responsibilities:

Customer Service:

  • Provide a warm and welcoming experience for customers.
  • Answer customer inquiries and assist with product location.
  • Process transactions efficiently and accurately.
  • Upsell products and promote multi-buy offers.

Store Operations:

  • Work stock, check deliveries, and maintain a clean sales floor.
  • Complete additional tasks, such as date checking and stock rotation.
  • Adhere to company policies and procedures.

Key Skills:

  • Previous experience in a similar role is preferred.
  • Excellent attention to detail and ability to follow instructions.
  • Understanding of legislative responsibilities and skills to assist with adherence.
  • Ability to contribute ideas for delivering exceptional customer service.

What's in it for you?

  • Excellent benefits package, including holiday pay, training, and development opportunities.
  • Generous staff discount and access to employee benefits.
  • Opportunity to work in a dynamic and supportive team environment.
  • Chance to develop your skills and capabilities in a fast-paced convenience store.


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