Customer Service Representative
2 weeks ago
As a Colleague at Tesco, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. You will be responsible for providing a warm and welcoming environment, answering customer queries, and resolving any issues that may arise. Your excellent communication skills and ability to work effectively in a team will be essential in achieving our goal of serving our customers, communities, and planet a little better every day.
Key Responsibilities
• Provide exceptional customer service, responding to customer queries and resolving any issues that may arise
• Work effectively in a team to achieve sales and customer service targets
• Maintain a high level of product knowledge and be able to answer customer queries
• Ensure a clean and safe working environment, adhering to health and safety procedures
• Work flexibly to meet the needs of the business, including working varied shifts and overtime as required
What We Offer
• Competitive hourly rate, with opportunities for pay progression
• A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and offers
• Opportunities for career development and progression within the company
• A supportive and inclusive work environment, with a focus on diversity and inclusion
• Access to training and development programs to help you achieve your career goals
About Us
Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We are dedicated to providing a great shopping experience for our customers, while also making a positive impact on the environment and the communities we serve. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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