Customer Service Representative
1 week ago
We are seeking a Customer Service Representative to join our team at Spennells Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
- Maintain a clean and safe working environment, adhering to health and safety guidelines.
- Participate in seasonal, community, and charity events, contributing to a positive and inclusive store atmosphere.
Requirements
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Knowledge of our products and services, with a passion for delivering great customer service.
- Flexibility to work a variety of shifts, including weekends and holidays.
What's in it for you
- Competitive hourly rate, with opportunities for pay increases and bonuses.
- Access to comprehensive training and development programs, helping you to grow and succeed in your role.
- Opportunities for career progression and advancement within the company.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
About us
Tesco is a leading retailer, committed to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader, and we strive to create an inclusive and accessible work environment for all employees. If you are passionate about delivering exceptional customer service and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.
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