Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Spennells Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work effectively as part of a team to achieve sales targets, maintain store standards, and support colleagues as needed.
- Process transactions accurately and efficiently, handling customer payments and operating the till system.
- Contribute to maintaining a clean and safe store environment, adhering to health and safety procedures and reporting any hazards or incidents.
- Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and that stock levels are maintained.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A supportive and inclusive work environment, with opportunities to work with a diverse team.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a commitment to delivering exceptional customer service.
- The ability to work flexibly, including weekends and bank holidays, and to adapt to changing priorities and demands.
- A basic understanding of retail operations and procedures, with a willingness to learn and develop skills.
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