Customer Service Representative
3 weeks ago
As a Customer Service Representative at Bosch, you will be responsible for providing exceptional customer experiences that bring our brand to life in a 'sales through service' approach. This will involve engaging with customers to gain a full understanding of their requirements, covering an expanding scope of services to support customers across the full customer journey, and managing customer interactions involving stakeholders from the partner network.
Key Responsibilities
Providing personalized and inspiring customer experiences
Engaging with customers to gain a full personal understanding of their requirements
Covering an expanding scope of services to support customers across the full customer journey
Managing customer interactions involving stakeholders from the partner network
Developing a deep understanding of vehicles and services and their benefits for customers' work, adventure or outdoor life
Ensuring personal Key Performance Indicators and Service Level Agreements are achieved
Requirements
Significant experience of working in a customer service environment, ideally within the automotive industry
A passion for 4x4 in combination with a customer-centric mindset
Excellent verbal and written communication skills
Strong communication skills with the ability to tailor information to individual customer needs
Good social and interpersonal skills
Good listening and problem solving skills
Quality focused with attention to detail
A genuine interest in the campaign brand
Ability to build rapport and relationships with customers whilst empathising with the customer enquiry
Enjoys working in a start-up environment with dynamic changes to the process landscape
Team player with a positive approach and drive to take responsibility for resolution of customer issues
Experience in using CRM tools and MS Office applications
Flexibility in operational hours of shift pattern to include weekend working
Working Hours
Sunday – Thursday 2300 – 0700 / Friday 2000 – 0400 / Saturday 1800 – 0200 (Subject to change due to daylight saving time)
Your Future Job Location
Our future job location offers you flexible work time options, hybrid home/office based working options, benefits and services, employee discounts, room for creativity and a centrally city based location.
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Entwistle Green Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.The Role:As a Customer Service...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Perspectv Recruiment Full timeUnlock a Rewarding Career as a Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative!As a Customer Service...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Perspectv Recruiment Full timeUnlock a Rewarding Career as a Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative!As a Customer Service...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...
-
Customer Service Representative
2 weeks ago
Liverpool, Liverpool, United Kingdom Bosch Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through personalized and inspiring interactions.Key Responsibilities:Engage with customers to gain a full...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe're looking for a Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives the service they deserve.Key ResponsibilitiesProvide exceptional customer service, answering questions...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our store team, you will be responsible for providing excellent customer service and ensuring a great shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service and respond to customer queries in a timely...
-
Customer Service Representative
1 month ago
Liverpool, Liverpool, United Kingdom Brook Street Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Maintain accurate records of all interactions in our systemWork closely with...
-
Customer Service Representative
1 month ago
Liverpool, Liverpool, United Kingdom Brook Street Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email.Key Responsibilities:Maintain accurate records of all interactions in our systemWork closely with...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our members via phone and email.Key Responsibilities:Maintain accurate records of all interactions in our systemWork closely with...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Brook Street. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our members via phone and email.Key Responsibilities:Maintain accurate records of all interactions in our systemWork closely with...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Direct Line Group Full timeAt Direct Line Group, we're committed to providing exceptional customer service and creating a world where insurance is personal, inclusive, and a force for good. As a Customer Service Representative, you'll be the first point of contact for our customers, providing support and guidance to help them navigate their service or claims journey.Our Motability...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Customer Service RepresentativeAt Acorn Insurance & Financial Services LTD, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Customer Service RepresentativeAt Acorn Insurance & Financial Services LTD, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Equiniti Full timeRole OverviewEquiniti, a leading international provider of shareholder, pension, remediation, and credit technology, is seeking a skilled Customer Service Representative to join its dynamic Enquiry Centre. Based in Liverpool City Centre, the successful candidate will be part of a well-established pension administration team, supporting over 1.5 million...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street Full timeAs a Customer Service Representative at Brook Street, you will be responsible for building rapport and trust with customers who speak German.You will maintain accurate records of all interactions in our system and work closely with your Supervisor and Customer Service Advisors to share insights and ideas for improving membership services.Using selling...
-
Customer Service Representative
2 weeks ago
Liverpool, Liverpool, United Kingdom Asda Full timeWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer support via phone, email, and chat. You will work closely with our sales and marketing teams to ensure seamless customer experiences.Key responsibilities include:Responding to customer inquiries in a timely and...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street NMR Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our team at Brook Street NMR.Key Responsibilities:Provide personalized and inspiring customer experiences through phone, email, chat, and social media.Engage with customers to gain a full...
-
Customer Service Representative
2 weeks ago
Liverpool, Liverpool, United Kingdom Equiniti Full timeRole OverviewEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.We are seeking a highly motivated and customer-focused individual to join our Pension Administration team as a Customer Service Representative. Based in the heart of...
-
Customer Service Representative
3 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street NMR Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team at Brook Street NMR. As a key member of our customer service team, you will be responsible for providing personalized and inspiring customer experiences that bring our brand to life in a...