Customer Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective support to customers via various communication channels, including support tickets, live chat, voice, and social media.
- Collaborate with customers to resolve technical issues and provide solutions to their problems.
- Test and log software bugs on behalf of customers, ensuring that our product meets the highest standards of quality.
- Contribute to the development of our help content and documentation, ensuring that it is accurate and up-to-date.
- Assist with the onboarding process for new customers, including configuration and training sessions.
- Collect and share customer feedback with our Product team, helping us to improve our product and services.
To be successful in this role, you will need:
- 2+ years of experience in customer support for B2B software.
- Excellent communication and problem-solving skills.
- A passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment and adapt to changing priorities.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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Customer Support Specialist
3 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeCustomer Support SpecialistAt Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. As a Customer Support Specialist, you'll be a core part of our team, responsible for delivering exceptional customer service to our clients.Key Responsibilities:Communicate with customers via support tickets, live...
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Customer Support Specialist
3 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeCustomer Support SpecialistAt Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. As a Customer Support Specialist, you'll be a core part of our team, responsible for delivering exceptional customer service to our clients.Key Responsibilities:Communicate with customers via support tickets, live...
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Customer Support Specialist
2 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAt Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. As a Customer Support Specialist, you'll be a core part of our team, responsible for delivering exceptional customer service to our clients. With 2+ years of experience in customer support for B2B software, you'll be well-equipped to handle...
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Customer Support Specialist
1 month ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAbout the RoleWe're seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you'll be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
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Customer Support Specialist
1 month ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAbout the RoleWe're seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you'll be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
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Customer Support Specialist
3 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAbout the RoleWe're seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you'll be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
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Customer Support Specialist
3 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAbout the RoleWe're seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you'll be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
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Customer Support Specialist
2 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAt Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. As a key member of our growing team, you'll be empowered to deliver exceptional customer service to thousands of companies worldwide.This role is ideal for someone with 2+ years experience in customer support for B2B software, looking to take...
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Customer Support Specialist
2 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
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Customer Support Specialist
2 weeks ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Desk Executive to join our growing team at Deskpro Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication...
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Customer Service Desk Executive
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Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time**About Us**At Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.**Job Summary**We're seeking a highly skilled and experienced...
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Customer Service Desk Executive
2 months ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time**About Us**At Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.**Job Summary**We're seeking a highly skilled and experienced...
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Customer Service Desk Executive
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Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time**About Us**At Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.**Job Summary**We're seeking a highly skilled and experienced...
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Customer Service Desk Executive
2 months ago
Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time**About Us**At Deskpro Ltd., we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.**Job Summary**We're seeking a highly skilled and experienced...
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