Workflow Administrator

4 weeks ago


Dover, Kent, United Kingdom Channel Health Alliance Full time
Job Title: Workflow/Coding Administrator

About the Role

Channel Health Alliance is seeking a highly organized and detail-oriented Workflow/Coding Administrator to join our team. As a key member of our Workflow team, you will play a vital role in ensuring the quality and safety of our services.

Key Responsibilities

  • Review, filter, and disseminate incoming patient correspondence to ensure accurate and timely processing.
  • Consistently follow the workflow protocol to maintain high-quality service standards.
  • Manage and maintain patient records, ensuring accurate and up-to-date information.
  • Perform administrative tasks as delegated by the specialist advisor or team leader.
  • Provide excellent customer service and communication skills to ensure effective collaboration with team members and stakeholders.

Requirements

  • A level standard or equivalent experience in an administrative role.
  • ECDL or equivalent level of keyboard/IT skills.
  • Experience working in a team environment and excellent interpersonal communication skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in using EMIS and Docman software.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative team environment.
  • Flexible working arrangements to balance work and personal life.

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