IT Service Delivery Expert

1 day ago


Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time
Service Desk Position

We are looking for an experienced Service Desk Analyst to join our IT Service Delivery Department. In this role, you will be responsible for providing technical support to end-users, as well as responding to and resolving support incidents.

Key Responsibilities
  • Responding to and resolving support incidents
  • Providing end-user technical support
  • Coordinating responses to incident reports, minimizing negative impacts and restoring service as quickly as possible
Requirements
  • 1-2 years of experience in Sales or Service Desk support roles
  • Education or work experience in Information Technology
  • Excellent communication skills
What We Offer
  • Estimated salary: £32,000 - £42,000 per annum
  • Opportunity to work in a dynamic and fast-paced environment
  • Professional development opportunities
  • Flexible working arrangements
  • Competitive bonus structure based on performance
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection, and lifestyle benefits to suit you
  • Discounts with over 800 major retailers


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    About the RoleThis is a full-time position, working 37.5 hours per week, with a permanent contract. You will be responsible for taking initial calls from users of HCA ITG services, resolving basic incidents and service requests, and gathering incident data before assigning to resolver groups.Taking initial calls from users of HCA ITG services.Resolving basic...


  • Prestatyn, Denbighshire, United Kingdom Siamo Group Ltd Full time

    We are seeking a talented Dedicated Customer Support Specialist to join our team at Siamo Group Ltd. The estimated salary for this role is £22,000 - £27,000 per annum, depending on experience.About the JobThis is an excellent opportunity to work in a fast-paced environment, providing exceptional service to our clients. As a Dedicated Customer Support...


  • Prestatyn, Denbighshire, United Kingdom Siamo Group Ltd Full time

    Siamo Group Ltd is looking for a highly skilled Client Solutions Expert to join our team. The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.About the CompanyWe are a leading provider of innovative solutions, and we are committed to delivering exceptional service to our clients. As a Client Solutions Expert, you will...


  • Prestatyn, Denbighshire, United Kingdom Wales & West Housing Full time

    We require a skilled and dedicated individual to fill the role of Cleaning and Support Services Coordinator with Wales & West Housing.As a member of our team, you will be responsible for providing high-quality cleaning services and supporting our housing and care teams in delivering exceptional services to our residents.Key responsibilities...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    Job SummaryWe are seeking a skilled Service Desk Analyst to join our IT Service Delivery Department. This role will involve responding to and resolving support incidents, as well as providing end-user technical support.Key ResponsibilitiesTaking initial calls from users of HCA ITG servicesResolving basic incidents and service requestsGathering incident data...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    At HCA Healthcare UK, we are seeking a highly skilled and dedicated Tier 1 Service Desk Analyst to join our IT Service Delivery Department.Tier 1 Service Desk AnalystHCA Healthcare UK's Information Technology Group (ITG) is a leading provider of healthcare IT services across the UK. Our team is responsible for delivering exceptional support and incident...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    Job OverviewHCA Healthcare UK's Information Technology Group (ITG) is a leading healthcare IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centers, laboratories, and other associated businesses.The ITG Service Delivery Department is responsible for responding to and resolving support...


  • Prestatyn, Denbighshire, United Kingdom Timpson Ltd Full time

    About the JobTimpson Ltd is a leading service-based retailer seeking a highly skilled Sales and Service Team Lead to join our Prestatyn store. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring seamless store operations.Job Overview:* Deliver outstanding customer service,...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    Tier 1 Service Desk Analyst Job OverviewWe are seeking a skilled Service Desk Analyst to join our ITG Service Delivery Department. As a key member of our team, you will play a critical role in ensuring the smooth operation of our IT systems and providing excellent customer service to our users.This is an exciting opportunity to work for a leading healthcare...


  • Prestatyn, Denbighshire, United Kingdom HVAC Recruitment Full time

    We are currently recruiting for an experienced Electrical Engineer to work with our local Renewable Energy, Plumbing and Heating Professional team in North Wales. This is an exciting opportunity for a skilled engineer to join our team and contribute to the delivery of sustainable energy solutions across the region.Job DescriptionThis role involves working on...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    Job OpportunityHCA Healthcare UK is seeking a talented IT Service Delivery Expert to join our team. This role will involve providing technical support to end-users, as well as responding to and resolving support incidents.Key TasksResponding to and resolving support incidentsProviding end-user technical supportCoordinating responses to incident reports,...

  • Café Team Assistant

    3 weeks ago


    Prestatyn, Denbighshire, United Kingdom Tesco Partners Full time

    Job DescriptionWe are looking for a motivated and detail-oriented individual to fill the role of Café Team Assistant. As a key member of our team, you will play a crucial part in delivering exceptional customer service and maintaining the high standards of our café.Key ResponsibilitiesProvide excellent customer service, responding to queries and resolving...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    About the JobThis role is an excellent opportunity to join a leading healthcare organization and develop your career in IT service delivery. As a Service Desk Technical Support Specialist, you will be responsible for responding to and resolving technical issues, working closely with cross-functional teams to provide high-quality support.Key...


  • Prestatyn, Denbighshire, United Kingdom Tesco Partners Full time

    We're seeking a skilled Culinary Team Associate to join our team at Tesco Partners! This role involves ensuring every dish meets our menu's promise, while maintaining a clean and tidy kitchen. You'll work closely with our team to deliver high-quality food products and provide excellent customer service.Key Responsibilities:Maintain kitchen equipment and...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    Tier 1 Service Desk Analyst Job DescriptionAs a Tier 1 Service Desk Analyst, you will be responsible for responding to and resolving support and incidents in our ITG Service Delivery Department. This role is perfect for individuals with a passion for delivering exceptional customer experiences.We are looking for an individual with 1-2 years of experience in...


  • Prestatyn, Denbighshire, United Kingdom HCA Healthcare UK Full time

    Job Title: Quality Assurance and Process Development LeadLocation: UKFull time: 37.5 hours per week – Minimum of 3 days per week in the officeWe're seeking a Quality Assurance and Process Development Lead to lead the Revenue Cycle Shared Service (RCSS) Centre of Excellence (CoE) team.As a Quality Assurance and Process Development Lead, you'll oversee the...


  • Prestatyn, Denbighshire, United Kingdom Excell Supply Ltd Full time £11 - £13

    Unlock a Rewarding Career in Child Development and EducationWe are collaborating with schools across North Wales to find highly motivated Teaching Assistants and Higher-Level Teaching Assistants. This is an excellent opportunity to embark on a fulfilling career in education delivery, with career progression and personal development opportunities...


  • Prestatyn, United Kingdom Siamo Recruitment a division of Siamo Group Full time

    About the OpportunityWe are looking for a highly skilled Service Delivery Expert to join our team at Siamo Recruitment. This is an excellent opportunity for someone who is passionate about delivering exceptional service to our clients.Job OverviewThe Service Delivery Expert will be responsible for analysing customer needs and providing solutions that meet...


  • Prestatyn, United Kingdom Siamo Group Ltd Full time

    About Siamo Group LtdWe are a forward-thinking organization that values innovation and excellence in all aspects of our business.Job DescriptionThis role is ideal for individuals who possess strong communication skills and a keen ability to analyse customer needs.Key Skills and QualificationsExcellent communication and interpersonal skills.Strong analytical...

  • Delivery Driver

    5 days ago


    Prestatyn, United Kingdom Domino's Pizza Full time

    Do you love driving? Are you looking for a fun and flexible role enabling you to work within a fast-paced team environment? Come and join us today for a career, not just a job! Working for Domino’s Pizza as a Delivery Driver means that you are at the forefront of our business, ensuring that our customers get fresh high-quality pizzas delivered hot and...

  • Delivery Driver

    2 days ago


    Prestatyn, United Kingdom Monarch Cleaners Ltd Full time

    **DELIVERY DRIVER** **Must be 30+ to adhere to our current insurance policy** 40 Hours a week: Monday - Friday We are looking for a van driver to join our team in a fast-paced work environment collecting and delivering domestic and commercial laundry. Due to the nature of the business this role does include working bank holidays if necessary. ROLE...


  • Prestatyn, United Kingdom Domino's Pizza Full time

    **RESPONSIBILITIES**: - Upholding a positive brand image and providing excellent customer service at all times. - Managing cash and card transactions effectively in accordance with company procedures. - Delivering products safely and securely, avoiding unnecessary risks by adhering to all safety and security procedures. - Working as part of the Domino’s...

  • Delivery Driver RHyl

    7 months ago


    Prestatyn, United Kingdom Domino's Pizza Full time

    **RESPONSIBILITIES**: - Upholding a positive brand image and providing excellent customer service at all times. - Managing cash and card transactions effectively in accordance with company procedures. - Delivering products safely and securely, avoiding unnecessary risks by adhering to all safety and security procedures. - Working as part of the Domino’s...


  • Prestatyn, United Kingdom Domino's Pizza Full time

    **Job description** Do you love driving? Are you looking for a fun and flexible role enabling you to work within a fast-paced team environment? Come and join us today for a career, not just a job! Working for Domino’s Pizza as a Delivery Driver means that you are at the forefront of our business, ensuring that our customers get fresh high-quality...


  • Prestatyn, United Kingdom Domino's Pizza Full time

    **RESPONSIBILITIES**: - Upholding a positive brand image and providing excellent customer service at all times. - Managing cash and card transactions effectively in accordance with company procedures. - Delivering products safely and securely, avoiding unnecessary risks by adhering to all safety and security procedures. - Working as part of the Domino’s...


  • Prestatyn, United Kingdom Siamo Group Ltd Full time

    OverviewSiamo Group Ltd is seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a key member of our customer-facing department, you will play a vital role in ensuring exceptional service delivery to our clients.Job DescriptionThe ideal candidate will possess strong communication skills and a keen ability to analyse...


  • Prestatyn, United Kingdom AKS Pizza TA Domino's Pizza Full time

    Do you love driving? Are you looking for a fun and flexible role enabling you to work within a fast-paced team environment? Come and join us today for a career, not just a job! Working for Domino’s Pizza as a Delivery Driver means that you are at the forefront of our business, ensuring that our customers get fresh high-quality pizzas delivered hot and...


  • Prestatyn, United Kingdom HCA Healthcare UK Full time

    **Job Title**:Service Centre Operator **Location**:Prestatyn North Wales, LL19 7HT. **Employer**:HCA Healthcare UK. **Team**:Primary Care **Salary **:Competitive with a range of Exceptional Benefits **Shifts/Pattern or work**:Part Time - 17 Hours Per week We have an exception role for you, in the position of **Service Centre Operator** In this role...


  • Prestatyn, United Kingdom Siamo Recruitment a division of Siamo Group Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative. The ideal candidate will possess strong communication skills and a keen ability to analyse customer needs. This role is essential in providing exceptional service to our clients, ensuring their inquiries are addressed promptly and effectively.ResponsibilitiesRespond to customer...


  • Prestatyn, United Kingdom CV-Library Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative. The ideal candidate will possess strong communication skills and a keen ability to analyse customer needs. This role is essential in providing exceptional service to our clients, ensuring their inquiries are addressed promptly and effectively. Responsibilities Respond to customer...


  • Prestatyn, United Kingdom HCA Healthcare UK Full time

    **Job Title**:Service Centre Advisor **Location**:Roodlane Medical Service Centre - Prestatyn, North Wales **Employer**:HCA Healthcare UK. **Team**:Primary Care - Health Screening **Salary Range: £21,902,40 Pro Rata - Plus KPI Bonus** **Shifts/Pattern or work**:Part Time - 20 hours Per Week **The Impact you will have**: We have an exception role for...


  • Prestatyn, United Kingdom Siamo Group Full time

    We are seeking a dedicated and enthusiastic Customer Service Representative. The ideal candidate will possess strong communication skills and a keen ability to analyse customer needs. This role is essential in providing exceptional service to our clients, ensuring their inquiries are addressed promptly and effectively.Responsibilities Respond to customer...

  • Service Desk Analyst

    20 hours ago


    Prestatyn, United Kingdom HCA Healthcare UK Full time

    **Location**: this is a hybrid role, the office is based in Prestatyn **Permanent** **Why join HCA’s ITG team**: HCA Healthcare UK’s Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated...


  • Prestatyn, United Kingdom Siamo Recruitment a division of Siamo Group Full time

    At Siamo Recruitment, a division of Siamo Group, we are seeking a highly skilled and dedicated Customer Service Representative to join our team.Job OverviewWe offer an exceptional compensation package for this role, with an estimated annual salary of $60,000. Our ideal candidate will possess strong communication skills and a keen ability to analyze customer...


  • Prestatyn, United Kingdom Siamo Recruitment a division of Siamo Group Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Siamo Recruitment, a division of Siamo Group. This is an exciting opportunity for a passionate individual who thrives in a dynamic environment.Job DescriptionThis role is essential in providing exceptional service to our clients, ensuring their...


  • Prestatyn, United Kingdom Rowlands Pharmacy Full time

    **Are you passionate about Healthcare?** Join our award winning business and become one of our expert healthcare heroes. Rowlands Pharmacy are currently looking for an experienced NVQ2 or NVQ3 in Pharmacy Services to work as a Multisite Pharmacy Dispenser in the Prestatyn branch. You will participate in all branch processes and establish relationships with...


  • Prestatyn, United Kingdom HCA Healthcare UK Full time

    **_We have an exception role for you, in the position of _** **Job Title**:Customer Service Officer **Location**:Prestatyn, North Wales - Hybrid working option **Employer**:HCA Healthcare UK **Team**:HCA healthcare UK Service Centre **Salary**:Competitive + Benefits (pension, health cover & flexible benefits) **Shifts/Pattern or work**:40 hours per...