Sales and Service Team Lead
5 days ago
Timpson Ltd is a leading service-based retailer seeking a highly skilled Sales and Service Team Lead to join our Prestatyn store. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring seamless store operations.
Job Overview:
* Deliver outstanding customer service, addressing queries and resolving issues in a timely manner
* Develop and implement strategies to increase sales and improve customer engagement
* Supervise and train team members to ensure high-quality service delivery
Responsibilities:
* Manage daily store operations, including stock management, inventory control, and visual merchandising
* Ensure accurate handling of cash and credit transactions
* Monitor and report on sales performance, identifying areas for improvement
Benefits:
* Competitive salary: £21,840 per annum (increasing to £21,944 following a successful trial period)
* Uncapped weekly bonus opportunity
* Comprehensive training and development program
* Collaborative and dynamic work environment
Requirements:
* 2+ years of experience in retail management or a related field
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
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