Front of House Manager Position

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Bannatyne Full time

Bannatyne is a leading provider of fitness and wellness experiences across the UK. We are seeking a dynamic and enthusiastic Front of House Manager to join our team and ensure members and guests receive the highest level of service. The successful candidate will have previous experience in a supervisory or managerial role within customer service or hospitality environment. Strong leadership and team management abilities are essential, as well as exceptional customer service skills and basic financial acumen. The role involves leading, training, and motivating the front of house team, performing duty manager duties, conducting regular performance reviews, and handling customer inquiries and complaints. The ideal candidate will be able to work flexible hours, including weekends and holidays, and be proficient in using computer systems and software, including CRM systems. We offer competitive compensation, opportunities for professional development, and a supportive team culture. If you are passionate about customer service and eager to make a difference, we encourage you to apply.



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