Service Advisor
3 weeks ago
Black Fox Solutions is seeking a skilled Service Advisor to join their team. As a Service Advisor, you will be the first point of contact for customers, providing exceptional customer service and ensuring their needs are met.
Key Responsibilities:
- Confidently interact with customers to understand their service needs.
- Generate, amend, and update service schedules to ensure efficient workflow.
- Manage vehicle and customer databases to maintain accurate records.
- Make outbound sales and customer care calls to build strong relationships with key clients.
- Monitor and ensure work is on schedule in the vehicle workshop.
- Liaise with the workshop foreman to plan jobs, optimize efficiency, and improve profitability.
- Ensure customer satisfaction through excellent communication and service.
About You:
- You have experience in customer service and administration.
- You possess excellent organizational skills and are adaptable.
- You have strong written and verbal communication skills.
- You have a full driving license.
Why Work with Black Fox Solutions?
Black Fox Solutions is a leading commercial vehicles company dedicated to providing exceptional service to their customers. As a Service Advisor, you will be part of a dynamic team that values customer satisfaction and teamwork. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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