Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a Customer Service Representative to join our Sales and Marketing Team at Inplace Personnel Services Ltd.
Key Responsibilities:
- Advise customers on products and services that meet their needs.
- Develop and maintain excellent product knowledge through self-study and supported development.
- Update the database/CRM with customer records.
Requirements:
- Effective questioning and listening skills to help customers in a positive and friendly manner.
- Excellent communication skills and strong telephone manner.
- A genuine passion for helping people and providing excellent customer service.
- Ability to be flexible and adapt to changing situations and/or systems.
About the Role:
We want a person who can demonstrate empathy and help customers with proper recommendations and great service, not those that smash sales targets at any cost.
What We Offer:
- Excellent salary and bonuses.
- 23 days holiday, Auto enrol pension scheme, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided.
Benefits:
Our client offers a full range of accessible driving aids and vehicle adaptations that will give our customers the independence they desire.
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