Customer Service Representative

4 weeks ago


Alfreton CP, United Kingdom Inplace Personnel Services Ltd Full time

Customer Service Representative

We are seeking a Customer Service Representative to join our Sales and Marketing Team at Inplace Personnel Services Ltd.

Key Responsibilities:

  • Advise customers on products and services that meet their needs.
  • Develop and maintain excellent product knowledge through self-study and supported development.
  • Update the database/CRM with customer records.

Requirements:

  • Effective questioning and listening skills to help customers in a positive and friendly manner.
  • Excellent communication skills and strong telephone manner.
  • A genuine passion for helping people and providing excellent customer service.
  • Ability to be flexible and adapt to changing situations and/or systems.

About the Role:

We want a person who can demonstrate empathy and help customers with proper recommendations and great service, not those that smash sales targets at any cost.

What We Offer:

  • Excellent salary and bonuses.
  • 23 days holiday, Auto enrol pension scheme, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided.

Benefits:

Our client offers a full range of accessible driving aids and vehicle adaptations that will give our customers the independence they desire.



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