Customer Service Technician
4 weeks ago
We are seeking a skilled Customer Service Technician to join our team at Finning (UK) Ltd. As a Field Service Specialist, you will be responsible for responding to customer field repair and service requests, diagnosing and providing comprehensive details about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Key Responsibilities:- Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of the problem and current work situation.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with the customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and dispatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
- Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines.
Knowledge in the use of field-based diagnosis tools and equipment essential. Heavy Earth Moving equipment operating knowledge. LDV driving licence. Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice. Experience of a variety of construction and static machines essential.
Finning (UK) Ltd offers a competitive package including salary, holiday entitlement, annual bonus, and access to company share scheme.
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Customer Service Representative
4 weeks ago
Alfreton CP, United Kingdom Mobility in Motion Full timeWe are seeking a Customer Service Representative to join our Sales and Marketing Team at Mobility in Motion. As a Customer Experience Specialist, you will be responsible for receiving in-bound enquiries, advising customers on products and services, and maintaining a good relationship with existing customers.The Role:Receive and respond to customer enquiries...
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Customer Service Representative
4 weeks ago
Alfreton CP, United Kingdom Inplace Personnel Services Ltd Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our Sales and Marketing Team at Inplace Personnel Services Ltd.Key Responsibilities:Advise customers on products and services that meet their needs.Develop and maintain excellent product knowledge through self-study and supported development.Update the database/CRM with...
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Customer Service Representative
4 weeks ago
Alfreton CP, United Kingdom cv-library.co - Jobboard Full timeCustomer Experience Advisor - AlfretonExcellent Salary and BonusesBenefits:23 days holidayAuto enrol pension schemeLife insurance coverProfit Related PayFree on-site car parkEmployee Assistance ProgrammeFull Training providedOur client offers a full range of accessible driving aids and vehicle adaptations that will give our customers the independence they...
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Senior Customer Service Manager
4 weeks ago
Alfreton CP, United Kingdom Royal Mail Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Operations Manager to join our team at Royal Mail. As a key member of our leadership team, you will be responsible for leading and developing a team of Customer Operations Managers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead and develop a...
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LCV Service Technician
3 weeks ago
Alfreton, Derbyshire, United Kingdom RH Commercial Vehicles Full timeAbout the RoleWe are seeking a skilled and experienced LCV Technician to join our team at RH Commercial Vehicles.Key ResponsibilitiesMaintain commercial vehicles and trailers to DVSA standards.Diagnose and rectify any faults.Work on your own initiative to ensure cost-effective and safe repairs.Ensure all Health and Safety regulations are adhered to at all...
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Customer Service Representative
5 months ago
Alfreton, United Kingdom RH COMMERCIAL VEHICLES Full time**Job description** **Customer Service Representative - Alfreton - £25,000 a year, (DOE).** **Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?** Why not become a Customer Service Representative at RH Commercial Vehicles? **What’s in it for you?...** -...
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Customer Service Representative
5 months ago
Alfreton, United Kingdom RH COMMERCIAL VEHICLES Full time**Customer Service Representative - Alfreton - £27,803.59 a year, depending on experience** **Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?** Why not become a Customer Service Representative at RH Commercial Vehicles? **What’s in it for you?...** -...
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Field Service Technician
3 weeks ago
Southwell CP, United Kingdom Austin Banks Full timeAustin Banks is seeking a skilled Field Service Technician to join our team in Normington. As a Field Service Technician, you will be responsible for supporting the Service Department in the repair and maintenance of hire fleet and customers' equipment.Key Responsibilities:Carry out planned service and maintenance work on both hire fleet and customers'...
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Aesthetic Field Service Technician
4 weeks ago
Southwell CP, United Kingdom The Electronics Group Full timeJob Title: Aesthetic Field Service TechnicianOur client, a leading innovator in the water reuse and sustainability sector, is seeking a skilled Field Service Technician to join their expanding team. This full-time role requires nationwide travel and maintenance of water reuse systems, ensuring clients achieve optimal water savings.Key...
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HGV Apprentice Technician
1 week ago
Alfreton, United Kingdom HW Martin Holdings Full timeThe H. W. Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers. Our dealership is looking for a candidate to enrol on a Level 3 Heavy Vehicle Service and Maintenance Technician apprenticeship programme with Remit whilst working with us as a HGV Apprentice Technician. Our...
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Valet Technician
4 weeks ago
Alfreton, United Kingdom Alton Cars Group Full timeThe vacancyAlton Cars Ltd, one of the UK’s largest independent Group of Accident Repair Centres, with a network of 16 sites located across Yorkshire, Derbyshire, Nottinghamshire, Humberside, and Merseyside with a projected turnover of £60m for 2023 and employing over 440 staff, are looking for a Valet Technician for our High Peak Site. Alton Cars Ltd is...
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Customer Experience Advisor
4 weeks ago
Alfreton CP, United Kingdom TribePost Ltd Full timeAbout the Role:We are seeking a Customer Experience Advisor to join our Sales and Marketing Team. As a key member of our team, you will be responsible for receiving inbound enquiries from all sources and advising customers on products and services that best suit their needs.Key Responsibilities:Receive and respond to customer enquiries in a timely and...
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Customer Experience Specialist
4 weeks ago
Alfreton CP, United Kingdom Mobility in Motion Full timeWe are seeking a skilled Customer Experience Advisor to join our Sales and Marketing Team at Mobility in Motion. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.The Role:Provide expert advice to customers on our products and services, ensuring they receive tailored solutions to...
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HGV Technician
2 months ago
Alfreton, United Kingdom CV-Library Full timeHGV TECHNICIAN OTE: £50,000pa HGV Technician Job Details Basic Salary: £45,760pa Working Hours: Tuesday-Friday - 20:30-07:00 Monday-Thursday - 20:30-07:00 Location: Alfreton For the HGV Technician role you will need to have prior experience working within a dealership or fleet maintenance environment and be able to...
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Maintenance Technician Specialist
2 weeks ago
Alfreton, Derbyshire, United Kingdom Eurocell Group PLC Full timeJob Title: Maintenance TechnicianWorking Hours: 12-hour shifts, alternating between 0600-1800 and 1800-0600, with a shift allowance of £2 per hour on nights.Remuneration: £45,684 per annum, plus benefits.Location: Clover Nook, Somercotes, AlfretonThe Eurocell Group PLC is a leading manufacturer of uPVC products. Our team is dedicated to ensuring the...
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HGV Technician
4 weeks ago
Alfreton, Derbyshire, United Kingdom RH Commercial Vehicles Full timeJob Title: HGV TechnicianWe are seeking a skilled and experienced HGV Technician to join our team at RH Commercial Vehicles. As an HGV Technician, you will be responsible for maintaining commercial vehicles and trailers to DVSA standards.Key Responsibilities:Maintain commercial vehicles and trailers to DVSA standardsDiagnose and rectify any faultsWork on...
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Customer Service Administrator
6 months ago
Alfreton, United Kingdom 2Fawcett Recruitment Full timeRole**:Customer Service Administrator** Type: Permanent Location: Alfreton Hours: 8.30 - 4.30pm **Salary**: £23,000 2fawcett are recruiting for a customer service administrator. This is a pivotal role providing a link from the customer to the business. A key company role with customers in all areas including orders, pricing, costing, forecasting, CRM...
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HGV Technician Nightshift Position
4 weeks ago
Alfreton, Derbyshire, United Kingdom RH Commercial Vehicles Full timeHGV Technician Nightshift PositionWe are seeking a skilled HGV Technician to join our team at RH Commercial Vehicles. As a Nightshift HGV Technician, you will be responsible for maintaining commercial vehicles and trailers to DVSA standards.Key Responsibilities:Perform routine maintenance and repairs on all vehicles and trailers to DVSA standards.Diagnose...
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Customer Service Advisor
5 months ago
Alfreton, United Kingdom Unipart Logistics Full timeJob Advert **Customer Service Advisor** **Alfreton (DE55 4QJ)** **£24322.00** per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme** **About the Job** Relationships mean everything to us, and this one is particularly special. You’ll...
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Temporary Customer Service
5 months ago
Alfreton, United Kingdom Elizabeth Michael Associates Full time**TEMPORARY ONGOING ADMINISTRATOR / CUSTOMER SERVICE** **DE55 2DT** **TEMPORARY/TEMPORARY TO PERMANENT** **CUSTOMER SERVICE/ ADMINISTRATION** **MONDAY - FRIDAY SHIFTS BETWEEEN 9AM - 6PM** **FULL TIME - 37.5 HOURS** **£10.42 PER HOUR** **STARTING ASAP** - Our client here at Elizabeth Michael is seeking an experienced Administrator/ Customer service...