CRM Manager

1 day ago


Coalville, Leicestershire, United Kingdom MB Consulting Inc. Full time

At MB Consulting Inc., we are seeking a highly skilled CRM Campaign Manager to join our dynamic team. This role is pivotal in driving customer engagement, loyalty, and sales growth through the effective management of CRM and lifecycle campaigns.

The estimated salary for this position is around $80,000 - $100,000 per year, depending on experience.

About the Role

This CRM Campaign Manager will be responsible for developing, implementing, and managing targeted CRM and lifecycle campaigns aimed at increasing basket size, driving loyalty, and converting offline customers to online.

Key Responsibilities:

  • Develop and manage CRM and lifecycle campaigns to drive customer engagement and sales growth.
  • Implement and manage Salesforce.com to improve data analysis and reporting capabilities.
  • Conduct thorough testing of the CRM system to ensure a smooth and error-free launch.
  • Collaborate with cross-functional teams to align strategies and achieve business objectives.

Requirements

Essential Skills and Qualifications:

  • Proven experience in CRM and campaign management, preferably within a B2B environment.
  • Strong understanding of Salesforce.com and data analysis tools.
  • Excellent analytical skills and the ability to translate data into actionable insights.
  • Strong project management and organisational skills.
  • Excellent communication and interpersonal skills.

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