Service Consultant

3 days ago

Runcorn, Halton, United Kingdom Pentagon Motor Group Full time
About the Role

We are seeking a highly motivated and customer-focused Service Consultant to join our team at Pentagon Motor Group. As a Service Consultant, you will be the first point of contact for customers and will play a vital role in ensuring their satisfaction with our services.

Key Responsibilities
  • Meet and greet customers, providing a warm and welcoming experience
  • Liaise with customers to understand their requirements and provide solutions
  • Maintain accurate records of customer interactions and service history
  • Work closely with the workshop team to ensure efficient and effective service delivery
  • Provide excellent customer service, responding to customer queries and concerns in a timely and professional manner
Requirements
  • Previous experience in a customer-facing role, preferably in the motor trade
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to work as part of a team and contribute to a positive and supportive work environment
What We Offer

We offer a competitive salary and benefits package, including opportunities for career development and progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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