Service Consultant

1 week ago

Runcorn, Halton, United Kingdom Motus Group Full time

{"h2": "Service Consultant Role Overview", "p": "At Motus Group, we are seeking a highly skilled Service Consultant to join our team. As a Service Consultant, you will be the first point of contact for customers, providing exceptional customer service and ensuring a seamless experience from start to finish.", "ul": [{"li": "Meet and greet customers, providing a warm and welcoming experience"}, {"li": "Liaise with customers to understand their requirements and provide solutions"}, {"li": "Maintain accurate records and communicate effectively with customers and the workshop team"}, {"li": "Take responsibility for the receipt and handover of customer vehicles, ensuring a smooth and efficient process"}], "h2": "Responsibilities", "p": "As a Service Consultant, your key responsibilities will include:", "ul": [{"li": "Providing exceptional customer service and ensuring customer satisfaction"}, {"li": "Maintaining accurate records and communicating effectively with customers and the workshop team"}, {"li": "Taking responsibility for the receipt and handover of customer vehicles, ensuring a smooth and efficient process"}], "h2": "Requirements", "p": "To be successful in this role, you will need:", "ul": [{"li": "Previous experience working in a similar role"}, {"li": "Excellent customer service skills and a positive attitude"}, {"li": "Ability to calm and manage difficult situations"}, {"li": "Unlimited confidence, resilience, drive, energy, and talent, along with a professional manner"}, {"li": "Excellent organisation skills and the ability to demonstrate a methodical approach to your workload"}, {"li": "Strong administration skills and excellent attention to detail"}, {"li": "Willingness to learn and develop"}, {"li": "An enthusiastic, team player mentality"}], "p": "If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.", "h2": "Why Choose Us", "p": "At Motus Group, we offer a comprehensive benefits package, including 30 days holiday per year, a recommend a friend scheme, and discounted days out with family and friends. We pride ourselves on offering exceptional training and development opportunities, along with realistic career paths for each member of our team.", "p": "If you are interested in this role, please visit our website for more information.", "p": "https://www.motusgroup.com"}

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