Current jobs related to German Speaking Customer Service Representative - Newcastle upon Tyne, Newcastle upon Tyne - MTrec Recruitment


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Careers Full time

    About the Role:We are seeking a highly skilled German Speaking Customer Service Administrator to join our team at MTrec Commercial Careers. As a German Speaking Customer Service Administrator, you will be responsible for providing exceptional customer service to our clients in Germany.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Job Title: German Speaking Customer Service AdministratorAbout the Role:Deliver exceptional customer service via email and telephoneProvide proactive and commercial account administrationMaintain an accurate customer database for business development purposesCommunicate effectively with other departments to solve problems or answer customer queriesAdminister...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Unlock Your Potential with MTrec CommercialWe are seeking a highly skilled German Speaking Customer Service Administrator to join our team at MTrec Commercial. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving their queries and concerns in a timely and professional manner.What We...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time

    Job Summary:We are seeking a highly skilled German Speaking Customer Service Administrator to join our team at MTrec Ltd Commercial. As a German Speaking Customer Service Administrator, you will be responsible for delivering outstanding customer service over email and telephone, providing proactive and commercial account administration, and maintaining an...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Join MTrec Commercial and Thrive in a Dynamic Customer Service RoleRewards and Benefits on Offer:A competitive basic salary and comprehensive benefits packageOpportunities for career growth and professional developmentA collaborative and supportive team environmentFlexible working arrangements to suit your needsA range of employee wellbeing initiatives to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Rewards and BenefitsMTrec Commercial offers a highly competitive basic salary, a permanent position from day one, and world-class training and development opportunities.Asap starts availableA highly competitive basic salaryWorking for a blue-chip company with a great team-based culturePermanent position from day oneWorld class training and development...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Rewards and BenefitsMTrec Commercial offers a highly competitive basic salary, a permanent position from day one, and world-class training and development opportunities.Asap starts availableA highly competitive basic salaryWorking for a blue-chip company with a great team-based culturePermanent position from day oneWorld class training and development...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Job SummaryWe are seeking a highly skilled and multilingual German Speaking Customer Service Administrator to join our team at MTrec Commercial.This role will involve delivering exceptional customer service to our clients, providing proactive and commercial account administration, and maintaining accurate customer databases for business development...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    About this role:We are seeking a highly skilled German Speaking Customer Service Administrator to join our team at MTrec Commercial. As a key member of our customer service team, you will be responsible for delivering outstanding customer service over email and telephone, as well as providing proactive and commercial account administration.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    About the Role:MTrec Commercial is seeking a highly skilled German Speaking Customer Service Administrator to join their team in Newcastle. As a key member of the team, you will be responsible for delivering outstanding customer service over email and telephone, providing proactive and commercial account administration, and maintaining an accurate customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MKJ Ignite Full time

    Job Title:Customer Service Representative - German Language Specialist Job Summary:We are seeking a highly skilled Customer Service Representative to join our team in providing top-notch support to our international customers. As a German language specialist, you will be responsible for engaging with customers in UK, Germany, and across Europe, providing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Job Summary:We are seeking a highly skilled German Speaking Customer Service Administrator to join our team at MTrec Commercial. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, providing proactive and commercial account administration, and maintaining accurate customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tenth Revolution Group Full time

    German Speaking Recruitment Specialist OpportunityAre you a highly motivated and ambitious individual looking to kickstart your career in recruitment? Tenth Revolution Group is seeking a skilled German Speaking Recruitment Specialist to join our dynamic and innovative team.We specialize in connecting top-tier talent with leading companies in the technology...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Oliver Parks Full time

    German Speaking Recruitment SpecialistOliver Parks is seeking a highly skilled German Speaking Recruitment Specialist to join our established German team in Newcastle.We are a reputable niche IT recruitment consultancy that offers a flexible environment with a culture of hard work, fun and personal development. Our team services clients globally and has...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    Unlock a Rewarding Career with MTrec Commercial!As a German Speaking Customer Service Administrator with MTrec Commercial, you'll be part of a blue-chip company with a fantastic team-based culture.Enjoy a highly competitive basic salary, plus a range of benefits, including a permanent position, world-class training, and numerous staff social events...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vertex IT Solutions Ltd Full time

    About the Role:We are seeking a highly skilled German speaking sales advisor to join our team at Vertex IT Solutions Ltd.As a sales advisor, you will be responsible for creating and nurturing relationships with our existing customers, renewing their software licenses, and helping them to adopt our solution with ease.Responsibilities:Previous sales and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom German Doner Kebab Full time

    We are looking for a Restaurant Team Member who has what it takes to grow with our fast-growing restaurant brand. Our Guest is first in everything we do.The successful candidate will support and work as part of a team to deliver exceptional food quality and outstanding guest care. Key skills & knowledge needed for the job:Ability to speak clearly and listen...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Careers Full time

    About the Role:MTrec Commercial Careers is seeking a highly skilled Dutch Speaking Customer Service Administrator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service to clients in the Dutch language.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom German Doner Kebab Full time

    FOH Team Member - Newcastle Upon Tyne, Tyne and WearWe are seeking a highly motivated and enthusiastic FOH Team Member to join our team at German Doner Kebab in Newcastle Upon Tyne.About the Role:As a FOH Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring that every guest has a memorable dining...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom German Doner Kebab Full time

    FOH Team Member - Newcastle Upon Tyne, Tyne and WearWe are seeking a highly motivated and enthusiastic FOH Team Member to join our team at German Doner Kebab in Newcastle Upon Tyne.About the Role:As a FOH Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring that every guest has a memorable dining...

German Speaking Customer Service Representative

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Recruitment Full time
About the Role

We are seeking a highly skilled German Speaking Customer Service Administrator to join our team at MTrec Recruitment. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, providing proactive and commercial account administration, and maintaining accurate customer databases for business development purposes.

Key Responsibilities
  • Deliver outstanding customer service over email and telephone
  • Provide proactive and commercial account administration
  • Maintain accurate customer databases for business development purposes
  • Communicate effectively and liaise with other departments to solve problems or answer customer queries
  • Administer returns and process accurate refunds
  • Monitor online payment details to reduce risk of fraudulent orders
  • Monitor customer feedback and payment merchants, including accuracy of online terms, case and resolution handling
  • Book shipping and transport using logistics providers
  • Coordinate order fulfilment
  • Perform ad hoc customer service/sales administration
About You
  • Fluent in Spoken and Written German and English
  • Customer service/administration background and familiar with CRM systems
  • Ability to provide a courteous and professional service to ensure customer satisfaction
  • Great team player with a positive and proactive attitude
  • Strong MS Office and Excel skills
  • Proficiency with systems
  • Able to multitask and manage workload to tight deadlines
  • Self-motivated, articulate, confident, and friendly manner
  • Close attention to detail and reliable timekeeper